Put password timeout settings in Control Panel

- when a customer logs out

- when they complete the checkout process

All other session variables are controlled by the server. Here is a list of things to check/consider that could be causing this:

If you're losing your session earlier than 20 minutes, the most likely reason is some sort of "config" file on the server. It could be a "web.config" file or a "global.asa" file; but your hosting company should be able to say for sure what it is.

I typically don't bother tech. support with things that are simply annoying like this issue or those unnecessary (IMO) extra confirmation boxes that pop up at bizarre times when setting up cross-selling relationships or importing/exporting.  I was in tech. support for several years and led a team that rarely had time for those types of things which is why I put these into the "Suggestions" forum.

Whenever I run into something that obviously isn't working as expected (exporting category information for a product for example) I tend to first search the KB's and community forum for a resolution then try and figure out why, if I have enough time, or at least find a work-around.  After that I post or send my findings so the tech. support staff and/or other users can know.

While researching 136 shopping carts, most were rejected if they couldn't be moved from host to host, but one requirement I had was a community forum.  What I didn't realize is how few people actually post here.  I also missed the fact that there's no way to submit suspected minor bugs other than submitting a ticket (which you need to have a support plan for and, like everything else, my friend/customer is trying to avoid unless it really becomes necessary) or posting here.  

Another example:  When working with a lot of products sequentially from the PC Control Panel, you can "Modify the next product in this category" after you save the current product, except that it doesn't use the category that you used on the locate/search screen so you may or may not get the next product.  My guess is that it uses the next product from the first category the current product is part of instead.  That means for each product you need to first perform a search (i.e., locate it), select it, modify it, then do the whole procedure again.  This is a huge time waster especially since these changes can't be done with a bulk import...  All of that said, I still consider this a "Suggestion" not something I should have to create a support ticket for.