Repeat Orders - Item Quantity |
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SteveM
Newbie Joined: 24-January-2006 Status: Offline Points: 0 |
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Posted: 24-January-2006 at 12:08pm |
Hi - Any particular reason that when I repeat an order (using the repeat order function in ProductCart) that it does not repeat the same quantities? Eg: If someone ordered 6 widgets on their previous order and they asked to repeat the order shouldn't the shopping cart populate with the same quantity of 6 widgets?? Help in this matter is appreciated.. Thanks! |
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ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Yes - the previous order quantitiy is repeated as well. You can see this on one of our demo stores by placing an order and then repeating it. Make sure you are running the latest version of ProductCart.
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SteveM
Newbie Joined: 24-January-2006 Status: Offline Points: 0 |
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hmmm.... this isn't happening on my site... it adds the items correctly but not the quantities. i'm running 2.76 (i tried one of your demo store and i see that it is working correctly there...)
Edited by SteveM - 25-January-2006 at 4:47pm |
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ProductCart
Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Please open a support ticket: https://www.earlyimpact.com/productcart/support/support_form .asp |
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SteveM
Newbie Joined: 24-January-2006 Status: Offline Points: 0 |
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Ok - thanks for the help Early Impact team. Turns out it was not populating with the previous amount because of a stock issue -- if there is not enough stock to match the previous order, it will just add 1 item to the cart. Something to note: This behavior is true even if you set the product to disregard the stock levels. To solve this I went into global changes and set the stock qty of each of my products to 1000000 to ensure that it works...
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cptkoi
Newbie Joined: 30-October-2005 Location: United Kingdom Status: Offline Points: 0 |
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Sounds like a bug that needs fixing.
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