Single product not added to cart |
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doughold
Newbie Joined: 04-August-2014 Status: Offline Points: 3 |
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Posted: 04-August-2014 at 12:43pm |
When I try to add a single product to my shopping cart it does not get added. Anyone have any idea how I can go about troubleshooting this? Is this a common problem with PC that I can easily rectify? Or is it something that I'll need to put code in to debug? I am new to PC and we did not build this site so please bear with me.
Thanks!
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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if your site is not configured to redirect from http://domain.com to http://www.domain.com then you could have a problem. Please provide a URL to your store.
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doughold
Newbie Joined: 04-August-2014 Status: Offline Points: 3 |
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http://radioboss.com/product.php?productid=16432&cat=249&page=1
That is the product in question. I don't believe a redirect is enabled since it doesn't go to www. automatically.
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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The link you sent is for a PHP cart and not ProductCart. here is a web.config file that will resolve the redirect issue: <?xml version="1.0" encoding="UTF-8"?> |
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