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Single product not added to cart

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doughold View Drop Down
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    Posted: 04-August-2014 at 12:43pm
When I try to add a single product to my shopping cart it does not get added. Anyone have any idea how I can go about troubleshooting this? Is this a common problem with PC that I can easily rectify? Or is it something that I'll need to put code in to debug? I am new to PC and we did not build this site so please bear with me. 

Thanks!
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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 04-August-2014 at 1:50pm
if your site is not configured to redirect from http://domain.com to http://www.domain.com then you could have a problem.  Please provide a URL to your store.
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doughold View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote doughold Quote  Post ReplyReply Direct Link To This Post Posted: 04-August-2014 at 2:08pm
http://radioboss.com/product.php?productid=16432&cat=249&page=1

That is the product in question. I don't believe a redirect is enabled since it doesn't go to www. automatically. 
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Greg Dinger View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 04-August-2014 at 2:13pm

The link you sent is for a PHP cart and not ProductCart.

here is a web.config file that will resolve the redirect issue:

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
    <system.webServer>
        <rewrite>
            <rules>
                <rule name="CanonicalHostNameRule1">
                    <match url="(.*)" />
                    <conditions>
                        <add input="{HTTP_HOST}" pattern="^www\.domain\.com$" negate="true" />
                    </conditions>
                    <action type="Redirect" url="http://www.domain.com/{R:1}" />
                </rule>
            </rules>
        </rewrite>
    </system.webServer>
</configuration>


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