Locating an image

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   I hope I am posting this in the correct forum.

I'm trying to locate an image for one of my products. I have the "Locate an Image" window open. When I type the name of the image in the field for the "Image name" filter, it informs me that "Your search will return 1 results(s)." So I click search and am taken to  a screen that says "Please wait while we process your request..." and offers a "Back" button.  The problem is that the searches never seem to finish processing. 

Similarly, when I select "jpeg" in the field for the "Image type" filter, it informs me that "Your search will return 5736 results(s)." So clearly there are images already uploaded and seemingly in the index. When I click search, the screen says "Please wait while we process your request..." and tells me that I am "Currently viewing page 1 of 383". The problem is that no images show up, and all that I am viewing is those two messages and links to the other 382 pages. When the other pages are clicked a similar screen with the same messages is displayed.

Any help in figuring this out would be great.

Edited by jbay - 13-May-2009 at 6:38pm

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jbay Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13-May-2009 Status: Offline Points: 0	Post Options Post Reply Quote jbay Report Post Thanks(0) Quote Reply Topic: Locating an image Posted: 13-May-2009 at 6:38pm
	I hope I am posting this in the correct forum. I'm trying to locate an image for one of my products. I have the "Locate an Image" window open. When I type the name of the image in the field for the "Image name" filter, it informs me that "Your search will return 1 results(s)." So I click search and am taken to a screen that says "Please wait while we process your request..." and offers a "Back" button. The problem is that the searches never seem to finish processing. Similarly, when I select "jpeg" in the field for the "Image type" filter, it informs me that "Your search will return 5736 results(s)." So clearly there are images already uploaded and seemingly in the index. When I click search, the screen says "Please wait while we process your request..." and tells me that I am "Currently viewing page 1 of 383". The problem is that no images show up, and all that I am viewing is those two messages and links to the other 382 pages. When the other pages are clicked a similar screen with the same messages is displayed. Any help in figuring this out would be great. Edited by jbay - 13-May-2009 at 6:38pm

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 14-May-2009 at 4:57am
	This sounds like an old bug. You are probably running an older version of ProductCart. Please submit a support ticket.
	The ProductCart Team Home of ProductCart shopping cart software

jbay Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 13-May-2009 Status: Offline Points: 0	Post Options Post Reply Quote jbay Report Post Thanks(0) Quote Reply Posted: 14-May-2009 at 11:56am
	Thank you for the reply. I just submitted a ticket.