Cart Empty after adding products from category pag

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   If I add products from the store home page - all is fine.  

If I start browsing by category and add an item to the shopping cart, I go to the checkout step via the BUTTON (onepagecheckout.asp) and it says the cart is empty. 

If I bypass the button and use the checkout link in the header navigation (checkout.asp) it works.

Seems to be an issue with the onepagecheckout.asp.....  

Help!  Either I need to bypass the onepagecheckout.asp or need some insight as to what can be wrong.

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ll4g Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-February-2010 Status: Offline Points: 0	Post Options Post Reply Quote ll4g Report Post Thanks(0) Quote Reply Topic: Cart Empty after adding products from category pag Posted: 13-February-2010 at 11:00am
	If I add products from the store home page - all is fine. If I start browsing by category and add an item to the shopping cart, I go to the checkout step via the BUTTON (onepagecheckout.asp) and it says the cart is empty. If I bypass the button and use the checkout link in the header navigation (checkout.asp) it works. Seems to be an issue with the onepagecheckout.asp..... Help! Either I need to bypass the onepagecheckout.asp or need some insight as to what can be wrong.

ll4g Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-February-2010 Status: Offline Points: 0	Post Options Post Reply Quote ll4g Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:05am
	Quick note: If I bypass the button and use the link instead - I am still having problems because it is asking me to log in twice at checkout, again at the onepagecheckout.asp page.

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:08am
	Hi, This will almost certainly resolve the issue : http://wiki.earlyimpact.com/developers/timeout-issues#use_of_different_domain_names
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

netprofits Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 05-January-2006 Location: United States Status: Offline Points: 22	Post Options Post Reply Quote netprofits Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:10am
	It sounds like you are switching between www.yourdomain.com and yourdomain.com (without the www). That causes problems with your session as it sees them as two distinct sites. Additionally, the SSL will only usually only work with one or the other. If this is the case, make sure you use relative links everywhere vs. full links and make sure the SSL URL in the control panel under Settings \| Store Settings matches the URL you used when setting up the store. You may want to add some script that forces the correct URL when people first come to the web site, i.e. if someone uses yourdomain.com force it to switch to www.yourdomain.com.
	NetProfits Internet Consulting Certified ProductCart Developer Our Site

netprofits Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 05-January-2006 Location: United States Status: Offline Points: 22	Post Options Post Reply Quote netprofits Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:11am
	Nice article Hamish. I forgot about that one.
	NetProfits Internet Consulting Certified ProductCart Developer Our Site

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:19am
	We have found that forcing sites from domainname.com to www.domainname.com by using ISAPI-Rewrite is an effective (and permanent) solution to this issue.

ll4g Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-February-2010 Status: Offline Points: 0	Post Options Post Reply Quote ll4g Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:32am
	Ahhhh ah!! Thanks so much for the quick response everyone!!! That was the problem.....

ll4g Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-February-2010 Status: Offline Points: 0	Post Options Post Reply Quote ll4g Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:50am
	It solved the problem - however everytime I go to the categories, it drops the https to http and thats where the problem is now. I need the entire store to run under https in order for the checkout to work. Is there a setting somewhere for this? Every link on the home.asp keeps the https setting but the categories...... weird!

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 11:55am
	Why would you want the store to run in HTTPS? That is unnecessary. Only the checkout needs to run in SSL.

ll4g Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-February-2010 Status: Offline Points: 0	Post Options Post Reply Quote ll4g Report Post Thanks(0) Quote Reply Posted: 13-February-2010 at 12:02pm
	Because even if I go to http: and add the items - it redirects to https at checkout and I lose the cart items. The only way I can seem to keep the cart items is by running is https. Does it really matter if the entire store is https??? Unnecessary seems to be necessaryfor some reason on my cart setup....