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Using Gift Cards with ProductCart

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Tim View Drop Down
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    Posted: 03-November-2008 at 11:57am

I want to be able to offer gift cards for sale in my retail store and online through our ProductCart ecommerce system.  Is there a way to have cards sold in-store and online be usable in both venues?

I can imagine a lot of questions to this end regarding data synchronization, etc. but would like to hear from anyone who has cracked this nut before I comment on any such things.
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Tim Salam
Stuffington Bear Factory
~Teddy Bears Made in the USA~
http://www.stuffington.com/
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rotokirby View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rotokirby Quote  Post ReplyReply Direct Link To This Post Posted: 03-November-2008 at 1:29pm
We use PC to manage our gift cards pretty easily, although we are using a barcode system rather than a mag stripe.

I just use PC to generate a code using the built-in code generator. Go to Products>Manage Gift Certificates>then click "To generate one or more Gift Certificate codes for customers, click here."

I've created a gift certificate item called "Gift Card" and set it to $0 value. Once I've generated a batch of codes I make barcodes from them and apply them to the cards.

When a customer purchases a card at our store I pull one from the stack, go to Products>Manage Gift Certificates> "To manage/edit Gift Certificate codes generated for customers, click here" link and scan the barcode and update the value.

I scan the same code into our point of sale system's gift card manager and voila, it can be used in both systems.

We just have to remember to reduce the available amount in PC if it is used in store, which isn't too hard. If a customer uses the card online it is reduced in our point of sale by entering the transaction and applying the gift card code as payment.

It's not perfect, but if I set up a bunch of codes ahead of time it's pretty easy to track.


Edited by rotokirby - 03-November-2008 at 1:30pm
Rotofugi Designer Toy Store & Gallery
Chicago > IL > US
http://rotofugi.com
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