Can't Upload New Chart of Accounts/Item List
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart Add-on's
Forum Name: QuickBooks Add-on
Forum Description: Exchange messages with other users of the QuickBooks Add-on
URL: https://forum.productcart.com/forum_posts.asp?TID=1867
Printed Date: 18-May-2024 at 11:19am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Can't Upload New Chart of Accounts/Item List
Posted By: DonnaT
Subject: Can't Upload New Chart of Accounts/Item List
Date Posted: 01-August-2008 at 8:04pm
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I'm a newbie to all of this using Quickbooks 2008, ProductCart 3.11 and am just setting up the Quickbooks add-on. I am unable to upload the chart of account and item list for my new company file. After selecting the .iif file, it just sits there. Nothing uploads. The green bar moves only about half way across the bar at the bottom of the screen and it says that it is looking for QBK_AAdminUpl.asp (the actual path to the file is correct). It never completes its task. This is a small .iif file that I am trying to upload. I have checked the permissions on the folder and they are correct. I have replaced the QBK_AAdminUpl.asp file just in case it was corrupted. No change. This add-on was installed for me by Early Impact so I am assuming everything else is in order as well. Any suggestions? Is there any other way of getting around this step (a manual or alternative method ). I'm stuck in the setup wizard because I can't get past this point. Help!
Thanks
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Replies:
Posted By: redbeetstudio
Date Posted: 12-September-2008 at 8:26am
I am having the same problem. Looking at the qbk_import directory on the server... I can see the .iif file there, so I don't think that the problem has to do with the upload. I think that the problem might be with PC interaction with the database. I have also set file/folder permissions properly.
submitted a support request a few minutes ago, so hopefully the staff can provide assistance.
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- peter
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