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ACH Direct and Productcart CC problems

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Post Options Post Options   Thanks (0) Thanks(0)   Quote 313-313 Quote  Post ReplyReply Direct Link To This Post Posted: 09-March-2009 at 11:08am
Apparently a com component was not installed on the server and JDigital did that pretty quickly. After clicking on the process order, a new page opens up with the  following error "Error : There was a problem completing your order. We apologize for the inconvenience. Please contact customer support to review your order." I checked my virtual terminal and there are no transactions that have been recorded. There seems to be a problem at the server or with PCart.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ACHDirectSupport Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2009 at 4:27pm

After your most recent post, our logs reflect several successful credit card transactions were processed.  Details of these transactions may be viewed by first navigating to https://www.paymentsgateway.net and then clicking "Merchant Login".

Please advise if this is still an open issue and we can investigate further.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote 313-313 Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2009 at 10:27pm
It is finally working after few phone calls and some lost orders.
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