ProductCart E-Commerce Solutions Homepage
Forum Home Forum Home > ProductCart > Getting Started
  New Posts New Posts RSS Feed - ACH Direct and Productcart CC problems
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

ACH Direct and Productcart CC problems

 Post Reply Post Reply Page  <12
Author
Message
313-313 View Drop Down
Newbie
Newbie


Joined: 17-July-2008
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote 313-313 Quote  Post ReplyReply Direct Link To This Post Posted: 09-March-2009 at 11:08am
Apparently a com component was not installed on the server and JDigital did that pretty quickly. After clicking on the process order, a new page opens up with the  following error "Error : There was a problem completing your order. We apologize for the inconvenience. Please contact customer support to review your order." I checked my virtual terminal and there are no transactions that have been recorded. There seems to be a problem at the server or with PCart.
Back to Top
ACHDirectSupport View Drop Down
Newbie
Newbie


Joined: 24-March-2009
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote ACHDirectSupport Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2009 at 4:27pm

After your most recent post, our logs reflect several successful credit card transactions were processed.  Details of these transactions may be viewed by first navigating to https://www.paymentsgateway.net and then clicking "Merchant Login".

Please advise if this is still an open issue and we can investigate further.
Back to Top
313-313 View Drop Down
Newbie
Newbie


Joined: 17-July-2008
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote 313-313 Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2009 at 10:27pm
It is finally working after few phone calls and some lost orders.
Back to Top
 Post Reply Post Reply Page  <12
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.064 seconds.