Admin Place Order Stopped Working |
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odathp
Newbie Joined: 19-April-2010 Status: Offline Points: 0 |
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Yes, 2-3 posts up I identified the hosting company. Gearhost. They are listed on the Early Impact website as a ProductCart-optimized ecommerce Web host. According to Early Impact, "..they host at least 10 or more ProductCart-powered stores, and are committed to providing an optimal hosting experience for ProductCart merchants".
After to speaking with them on the phone multiples times, I can confirm they are willing to do whatever necessary to resolve this issue. I submitted a ticket to Early Impact. Everything (including Quickbooks Synchronizer) works on Gearhost with the exception of the Admin Place Order function. |
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odathp
Newbie Joined: 19-April-2010 Status: Offline Points: 0 |
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Update. Early Impact has resolved this issue.
"...it turned out to be an issue related to the encryption/decryption of the customer password, For some reason, it didn't like something about the server or license key... so our developer edited the following files and it is now working:" pcadmin/adminPlaceOrder.asp pc/checkout.asp Not sure if this is related. I did execute the Control Panel "Generate New Encryption Key" sometime before all this started. I don't want to try it again to see what happens for obvious reasons. Oh, and I was also reminded to change the name of the pcadmin folder. lol. Thank you Early Impact support! Jack |
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