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Admin Place Order Stopped Working

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odathp View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote odathp Quote  Post ReplyReply Direct Link To This Post Posted: 06-September-2011 at 1:38pm
Yes, 2-3 posts up I identified the hosting company.  Gearhost.  They are listed on the Early Impact website as a ProductCart-optimized ecommerce Web host.  According to Early Impact, "..they host at least 10 or more ProductCart-powered stores, and are committed to providing an optimal hosting experience for ProductCart merchants".

After to speaking with them on the phone multiples times, I can confirm they are willing to do whatever necessary to resolve this issue.

I submitted a ticket to Early Impact.  Everything (including Quickbooks Synchronizer) works on Gearhost with the exception of the Admin Place Order function.
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odathp View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote odathp Quote  Post ReplyReply Direct Link To This Post Posted: 06-September-2011 at 3:34pm
Update. Early Impact has resolved this issue. 

"...it turned out to be an issue related to the encryption/decryption of the customer password, For some reason, it didn't like something about the server or license key... so our developer edited the following files and it is now working:"

pcadmin/adminPlaceOrder.asp
pc/checkout.asp

Not sure if this is related.  I did execute the Control Panel "Generate New Encryption Key" sometime before all this started.  I don't want to try it again to see what happens for obvious reasons.

Oh, and I was also reminded to change the name of the pcadmin folder.  lol.

Thank you Early Impact support!

Jack
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