ProductCart E-Commerce Solutions Homepage
Forum Home Forum Home > ProductCart > Suggestions
  New Posts New Posts RSS Feed - 'Ask A Question' Functionality
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

'Ask A Question' Functionality

 Post Reply Post Reply
Author
Message
1st-line View Drop Down
Newbie
Newbie
Avatar

Joined: 15-October-2012
Location: Freehold, NJ
Status: Offline
Points: 5
Post Options Post Options   Thanks (0) Thanks(0)   Quote 1st-line Quote  Post ReplyReply Direct Link To This Post Topic: 'Ask A Question' Functionality
    Posted: 09-July-2013 at 11:34am
Has anyone integrated 'Ask A Question" functionality into their product cart store? If yes, which service? Or, are there any plans for this in the future development of PC?

An example is on toysrus.com. At checkout, customers are asked if they want to participate in answering questions from potential customers.

On a product page, potential customers can ask a questions about a product and those customers who agreed to were contacted with the question to answer.
Back to Top
netprofits View Drop Down
Certified ProductCart Developers
Certified ProductCart Developers


Joined: 05-January-2006
Location: United States
Status: Offline
Points: 22
Post Options Post Options   Thanks (0) Thanks(0)   Quote netprofits Quote  Post ReplyReply Direct Link To This Post Posted: 10-July-2013 at 6:45am
We have created an "Ask A Question" function for Product Cart. You can see an example here:
http://www.blastzone.com/shop/pc/Little-Bopper-Bouncy-House-2p39.htm

Notice the "Average Ratings" link and the "Q/A (2)" link right below the SKU. If you click the Q/A link it jumps down to the section where a customer can ask a question and shows a list of the "approved" questions and answers. Click a question to expand the details.

Anyone can ask a question but only the site admin users can answer and approve questions. There is an interface in the Product Cart control panel to manage that. If a customer entered their email address when posting a question, they are sent an email when the question is answered.

If you would like more details, please email us at info@nicwebdesign.com.


Edited by netprofits - 10-July-2013 at 6:50am
NetProfits Internet Consulting

Certified ProductCart Developer

Our Site
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.072 seconds.