'Ask A Question' Functionality
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=5662
Printed Date: 26-April-2024 at 1:58pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: 'Ask A Question' Functionality
Posted By: 1st-line
Subject: 'Ask A Question' Functionality
Date Posted: 09-July-2013 at 11:34am
Has anyone integrated 'Ask A Question" functionality into their product cart store? If yes, which service? Or, are there any plans for this in the future development of PC?
An example is on toysrus.com. At checkout, customers are asked if they want to participate in answering questions from potential customers.
On a product page, potential customers can ask a questions about a product and those customers who agreed to were contacted with the question to answer.
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Replies:
Posted By: netprofits
Date Posted: 10-July-2013 at 6:45am
We have created an "Ask A Question" function for Product Cart. You can see an example here:
http://www.blastzone.com/shop/pc/Little-Bopper-Bouncy-House-2p39.htm" rel="nofollow - http://www.blastzone.com/shop/pc/Little-Bopper-Bouncy-House-2p39.htm
Notice the "Average Ratings" link and the "Q/A (2)" link right below the SKU. If you click the Q/A link it jumps down to the section where a customer can ask a question and shows a list of the "approved" questions and answers. Click a question to expand the details.
Anyone can ask a question but only the site admin users can answer and approve questions. There is an interface in the Product Cart control panel to manage that. If a customer entered their email address when posting a question, they are sent an email when the question is answered.
If you would like more details, please email us at mailto:info@nicwebdesign.com?subject=Ask%20A%20Question%20details" rel="nofollow - info@nicwebdesign.com .
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NetProfits Internet Consulting
Certified ProductCart Developer
http://www.nicwebdesign.com" rel="nofollow - Our Site
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