bad URLs for digital download products

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   We have a ProdcutCart 3.051 store that sells only digital product. On many of our customers' orders lately, they have been having trouble downloading all their purchases. The download URL for their first product in the cart is fine, but subsequent items repeat the first part of the URL, like:
http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=lgg3knvzPukWn0Z46m7P8t02 

And the number of repetitions grows as we get to the 5th and 6th items in the cart.

http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=lgg3knvzPukWn0Z46m7P8t02 

It's not doing this on every order with multiple items. I've looked at several orders with 4 items and they look fine. It apepars to be happening frequently on order with 5 or more items.

I know I need to update to 3.12 and then to 3.5. I just don't know if that will address this issue. And we have some customizations I have to maintain in the upgrade, while minimizing the live site's downtime.

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BrianRoden Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 07-September-2007 Status: Offline Points: 0	Post Options Post Reply Quote BrianRoden Report Post Thanks(0) Quote Reply Topic: bad URLs for digital download products Posted: 20-January-2009 at 11:08am
	We have a ProdcutCart 3.051 store that sells only digital product. On many of our customers' orders lately, they have been having trouble downloading all their purchases. The download URL for their first product in the cart is fine, but subsequent items repeat the first part of the URL, like: http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=lgg3knvzPukWn0Z46m7P8t02 And the number of repetitions grows as we get to the 5th and 6th items in the cart. http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=http://www.leisureartslibrary.com/cart/pc/pcdownload.asp?id=lgg3knvzPukWn0Z46m7P8t02 It's not doing this on every order with multiple items. I've looked at several orders with 4 items and they look fine. It apepars to be happening frequently on order with 5 or more items. I know I need to update to 3.12 and then to 3.5. I just don't know if that will address this issue. And we have some customizations I have to maintain in the upgrade, while minimizing the live site's downtime.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 20-January-2009 at 12:54pm
	Hi Brian, please open a support ticket. As far as we know this has never been reported before, so some troubleshooting will be needed.
	The ProductCart Team Home of ProductCart shopping cart software