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itsupport View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote itsupport Quote  Post ReplyReply Direct Link To This Post Posted: 15-April-2015 at 11:57am

Hi Brett,

Here is a summary; I assist in the management of a website; libertytest.com, over the last year we have had some new manufacturers and have changed a couple manufacturers names, until recently we did not notice any problem with the name changes, but now we know that in the search function for the website we cannot get results by searching on the new manufacturers names, results only come back if we search the old manufacturers names, here are the two specific problems we have found:

1. I reviewed the database and found that changing the manufacturers names using the admin pages does not change the manufacturers (brandname) names for the products.

2. The search function seems to not consider the manufacturers names for the search and appears to only return results from the product number and description.



Edited by itsupport - 15-April-2015 at 12:15pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 15-April-2015 at 12:11pm
Interesting... this hasn't some up before, but we will add it to our development list for review prior to the next release. Thank you.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 15-April-2015 at 1:50pm
After reviewing this further, we cannot replicate the Brand Search issue in the current version, so this has already been address and we recommend that you upgrade your ProductCart store.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Greg Dinger Quote  Post ReplyReply Direct Link To This Post Posted: 15-April-2015 at 7:14pm
They indicated earlier in the thread that the store is at 3.11.  I also observed that the site structure has been altered.  Agreed, they really do need to upgrade.  If for no other reason than the security ramifications.
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