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Can't login to control panel on new site |
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kcollins 
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Joined: 25-August-2008 Status: Offline Points: 0 |
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 Topic: Can't login to control panel on new sitePosted: 03-October-2008 at 4:05pm |
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I've done my development work locally on my laptop but after moving everything to the server I can't login to the control panel.
I tried to trace the problem through the code but the parts I need to see are obfuscated! Do I need to run the setup wizard again after moving to the server? Thanks, Kevin |
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kcollins
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Joined: 25-August-2008 Status: Offline Points: 0 |
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Posted: 03-October-2008 at 4:25pm |
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I ran the setup / activation wizard again and received the following message:
There is a problem... It appears that the store License Key has previously been registered and therefore cannot be used to activate another store, or that the domain name associated with this store is not the correct one. You will need to request a new license or ask Customer Service to unlock the existing license key for you. For any activation issues, contact us. |
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Hamish
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Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Posted: 03-October-2008 at 5:18pm |
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Hi, Raise a support ticket. :-)
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kcollins
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Joined: 25-August-2008 Status: Offline Points: 0 |
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Posted: 03-October-2008 at 5:46pm |
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Yep they took care of me. And darn fast too!
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