ProductCart E-Commerce Solutions Homepage
Forum Home Forum Home > ProductCart > Using ProductCart
  New Posts New Posts RSS Feed - Changing Customer Payment Method
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Changing Customer Payment Method

 Post Reply Post Reply
Author
Message
austcold View Drop Down
Groupie
Groupie


Joined: 29-May-2008
Location: Australia
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote austcold Quote  Post ReplyReply Direct Link To This Post Topic: Changing Customer Payment Method
    Posted: 14-February-2011 at 7:44pm
A customer made a purchase in the online store and selected Direct Debit payment option.

But then they called by phone and paid via credit card!

I can not see how I can change this payment method to credit card.
www.austcoldindustries.com.au

Back to Top
Brett View Drop Down
Groupie
Groupie
Avatar

Joined: 22-April-2008
Location: Phoenix, AZ
Status: Offline
Points: 89
Post Options Post Options   Thanks (0) Thanks(0)   Quote Brett Quote  Post ReplyReply Direct Link To This Post Posted: 14-February-2011 at 8:57pm
I don't see a way to change the order payment method without some kind of modification. You should probably cancel the order and create a new one with the new payment details if you want the order to reflect the change of payment method.
Back to Top
intour View Drop Down
Senior Member
Senior Member


Joined: 30-June-2006
Location: United Kingdom
Status: Offline
Points: 0
Post Options Post Options   Thanks (0) Thanks(0)   Quote intour Quote  Post ReplyReply Direct Link To This Post Posted: 22-February-2011 at 5:19am
I think this has been raised before and as far as I am aware Brett's solution is the best one.
 
The order has it's status updated once a payment has been accepted and I don't think you can edit the payment method after that point - which does make some sense.
 
Nigel
Innerview
Productcart Platinum Reseller
Web Design/Hosting/Virtual Tours
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.078 seconds.