Cross Selling - out of stock items

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   We have an issue with cross selling items that are out of stock that still show up as cross sell.  If they are set up as bundle and someone tries to add to cart we get a 500 error.

Here is a link to the page.  The 14 oz container is currently out of stock.

http://www.1st-line.com/store/pc/viewPrd.asp?idproduct=6865

I thought I remember seeing a post like this but couldn't find it.  Does anyone remember this post or know the fix for this?

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GreggS Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 06-February-2012 Location: New Jersey Status: Offline Points: 60	Post Options Post Reply Quote GreggS Report Post Thanks(0) Quote Reply Topic: Cross Selling - out of stock items Posted: 28-March-2014 at 1:58pm
	We have an issue with cross selling items that are out of stock that still show up as cross sell. If they are set up as bundle and someone tries to add to cart we get a 500 error. Here is a link to the page. The 14 oz container is currently out of stock. http://www.1st-line.com/store/pc/viewPrd.asp?idproduct=6865 I thought I remember seeing a post like this but couldn't find it. Does anyone remember this post or know the fix for this?

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 01-April-2014 at 9:03pm
	Hi Gregg, It's possible that the issue is related to a security filter on the server that is preventing "msgb.asp" from showing the customer the HTML formatted message (that the bundled product is temporarily not in stock). In order to know for sure, we would need to know the raw error that is occurring when the 'Add to Cart' button is clicked.
	The ProductCart Team Home of ProductCart shopping cart software