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Customer Name Error

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Matt View Drop Down
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Joined: 20-July-2006
Location: United States
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt Quote  Post ReplyReply Direct Link To This Post Topic: Customer Name Error
    Posted: 10-August-2010 at 4:59pm
Spaces will not create an error.  I just tried that text on our demo store and it works.  Please open a ticket so we can take a look.
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joshs View Drop Down
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Joined: 07-April-2009
Location: Utah
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Post Options Post Options   Thanks (0) Thanks(0)   Quote joshs Quote  Post ReplyReply Direct Link To This Post Posted: 10-August-2010 at 3:59pm
We had a customer enter is full company name in all three name fields.

First Name: "State County Sheriff"
Last Name: "State County Sheriff"
Company Name: "State County Sheriff"

Upon check out an error was produced.
I went into his account and changed the name fields then it worked just fine.

I suppose the error occurred due to the spaces in the names.

Any way to avoid the issue in the future?


Josh Shirley
josh@windsurfutah.com
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