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Do not allow back ordering not working |
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Dayv3 ![]() Newbie ![]() Joined: 07-June-2009 Location: United States Status: Offline Points: 11 |
![]() ![]() ![]() ![]() ![]() Posted: 30-May-2010 at 2:43am |
Hi, In 3.51 BTO I DID NOT have allow back ordering checked in the Inventory Settings section of the modify product section. I did not have have selected the Show Out of Stock option under Store Settings > Miscellaneous selected. Yet the shopping cart sold items that I did not have. ![]() After studying the manual for awhile I found a section that states: The three inventory statuses listed above become irrelevant when:
My question is why? Is this fixed in version 4? It would seem to me that if do not allow back ordering is checked ANY WHERE the shopping cart would disallow back ordering. Dave |
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Hamish ![]() Admin Group ![]() Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi Dave,
Many stores allow ordering of "out of stock" items globally because they manage stock outside of ProductCart. If you do NOT have back-ordering allowed anywhere then there are still occasions when over-ordering can occur, when two customers are going through the checkout at the same time with the last of a product in their cart at the same time. V4.1 will have an increased number of checks which will decrease the chances of this occuring - see this thread for more info : http://www.earlyimpact.com/forum/forum_posts.asp?TID=3748 If this is not the case on your store then please raise a support ticket. |
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Dayv3 ![]() Newbie ![]() Joined: 07-June-2009 Location: United States Status: Offline Points: 11 |
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I see the point of having a global setting so that back ordering can be totally turned on or off but, how does one have back ordering on an ala-cart basis? ie: What if it is desired to have these products back orderable and those products NOT back orderable? And the global setting do not getting in the way. I am also following the posts on the link you provided |
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Hamish ![]() Admin Group ![]() Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi,
If you need a mix of stock limited and back orderable products then you should not set the global "allow back Ordering" flag and instead set allow back ordering on the inventory tab of each product where you wish to allow it. Please note, the "global" checkbox only allows back ordering globally. If it is un-checked then the default action is to disallow back ordering unless allowed at the product level.In other words you can think of it as a "ALLOW Back-Ordering/CHECK the Product settings" switch. |
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