Request a Review

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Reviews are good for our business; they help customers make buying decisions, and they help search engines find our site. 

The trick is getting your customers to review the products that they purchased.

It could be done sending an email to every customer asking them to review the product(s) they bought. 

Many kind thanks.

Edited by GVLINK - 05-November-2007 at 8:09am

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GVLINK Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 02-March-2007 Location: Argentina Status: Offline Points: 0	Post Options Post Reply Quote GVLINK Report Post Thanks(0) Quote Reply Topic: Request a Review Posted: 05-November-2007 at 8:07am
	Reviews are good for our business; they help customers make buying decisions, and they help search engines find our site. The trick is getting your customers to review the products that they purchased. It could be done sending an email to every customer asking them to review the product(s) they bought. Many kind thanks. Edited by GVLINK - 05-November-2007 at 8:09am

ShoeSells Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21-March-2006 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote ShoeSells Report Post Thanks(0) Quote Reply Posted: 13-May-2009 at 10:41am
	This would be a great feature to add. We have plans to add it to help also with the buying decisions and search engines find us. Our plans are send one out 30 days after the ship date.

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 13-May-2009 at 9:44pm
	I'm interested in this thread. Reviews are one of the few "Web 2.0" options for shopping cart sites typically, and they really can be beneficial for customers making buying decisions (I always scan reviews when they're available when shopping online), and add the same kind of "SEO kick" to pages that comments on blog posts can provide (that is, new content being added, which keep the robots coming back looking for new stuff). The issue with smaller merchants, though, always seems to be how to encourage customers to actually come back and contribute a review. Some ideas: Definitely follow-up emails as has been suggested here (pretty simple to do, really) Perhaps offering loyalty points and/or discount coupons for those that contribute reviews (I'm amazed how few online stores do this) Another ancillary idea I was thinking about is to allow folks to write a product review to also contribute a testimonial of their experience with their purchasing history. Testimonials can definitely help with customer confidence/buying decisions and with SEO in that they can be used as randomized content that can keep pages looking fresh to search engine robots.

thegardenbath Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11-June-2008 Location: South Carolina Status: Offline Points: 0	Post Options Post Reply Quote thegardenbath Report Post Thanks(0) Quote Reply Posted: 02-June-2009 at 11:59am
	I'd definitely be interested in this mod! My business is making bath & body products, and until they invent smell-o-vision, the more reviews I get on a scent or product - the better! Thanks! I've bookmarked your site to keep an eye on the development of this one.

whizzinpc Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17-January-2006 Location: California Status: Offline Points: 20	Post Options Post Reply Quote whizzinpc Report Post Thanks(0) Quote Reply Posted: 05-March-2010 at 2:37pm
	This would be a great add-on and is much needed.

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 05-March-2010 at 9:32pm
	Thanks for continuing to voice your interest, folks. I'm still following this, and it is on our list. Just have some other's ahead of it, namely HTML formatted emails, Left Navigation Control, and Follow-Up on Abandonded carts. Follow me on Twitter if you want to be informed of our new add-ons and other PC news: http://twitter.com/SeanWMS

katharina Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 25-October-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote katharina Report Post Thanks(0) Quote Reply Posted: 05-March-2010 at 10:07pm
	I would love to offer reward points to my customers for placing reviews.
	Katharina ***************** www.GermanPlaza.com *****************

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 05-March-2010 at 11:18pm
	Thanks, Katharina, That's definitely one of the options. It's been quite I while scince I first specked this one out, so I'm wide open to folks here helping us think of the various ways to "bribe" customers into contributing a review. First of all, I think there will have to be a policy in place to explicate what is a "quality" review -- good or bad, it must meet a certain level of thoughtfulness and then be reviewed by admin before it displays and the "bribe" is awarded, methinks. Next, what are some of the creative ways to "bribe" them? Reward points Coupon code of some sort Could be a discount on next order Could be a discount on shipping for next order Send them something free -- maybe a cap or t-shirt with your company logo Any other ideas on the "bribes"? Edited by Sean@WMS - 05-March-2010 at 11:23pm

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 06-March-2010 at 12:13am
	ProductCart v4.1 will include simple reminders to write a review. As of right now it does not include a reward for doing so, but this could be added down the road. What it will do, as of right now... - IF product reviews are ON - IF product has not been excluded from reviews via the product exclusion feature - THEN show a "Write a review" link below the product name: > on the order completed page (but not the printer-friendly page) > on the order details page (but not on the printer-friendly page)
	The ProductCart Team Home of ProductCart shopping cart software

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 06-March-2010 at 1:30am
	Our approach will be an email follow-up, after the customer has had time to receive and experience the product. We weren't considering anything as imediate as: > on the order completed page (but not the printer-friendly page) > on the order details page (but not on the printer-friendly page)