CAPTCHA IMAGE NOT WORKING

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   States that XML Parser is installed on the server.  I read somewhere that FreeType needs to be enabled on server.  Is this needed as well as a XML Parser?

http://www.lakesmedicalequipment.com/store/pc/contact.asp 

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lakesmedical Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-October-2009 Location: MN Status: Offline Points: 0	Post Options Post Reply Quote lakesmedical Report Post Thanks(0) Quote Reply Topic: CAPTCHA IMAGE NOT WORKING Posted: 01-October-2009 at 5:54pm
	States that XML Parser is installed on the server. I read somewhere that FreeType needs to be enabled on server. Is this needed as well as a XML Parser? http://www.lakesmedicalequipment.com/store/pc/contact.asp

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 01-October-2009 at 7:38pm
	Hi, It's nothing to do with FreeType, I've not heard of that before. The usual cause is the XML Parser, or sometimes, I think, folder permissions. You can check the XML parser selected via your admin pages Help > Troubleshooting Utility, I V3 is available I recommend selecting that one. The folder permissions are covered in the WIKI (See the link at the top of the forum page). If neither resolve it please raise a support ticket.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

lakesmedical Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-October-2009 Location: MN Status: Offline Points: 0	Post Options Post Reply Quote lakesmedical Report Post Thanks(0) Quote Reply Posted: 01-October-2009 at 7:54pm
	Both of the ideas you suggested have been completed. Still not working. Any more ideas will be tried if given. Thanks guys for the help.

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 02-October-2009 at 1:46pm
	Here's a clue: When I try to navigate directly to one of the captcha images (http://www.lakesmedicalequipment.com/store/pc/img.asp?p=1&a=6&b=10/2/2009 12:41:17 PM), an error message is returned: <font face="Arial" size=2> <p>msxml3.dll</font> <font face="Arial" size=2>error '80072efe'</font> <p> <font face="Arial" size=2>The connection with the server was terminated abnormally </font> <p> <font face="Arial" size=2>/store/pc/img.asp</font><font face="Arial" size=2>, line 33</font>