Switching to new host & ProductCart system

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   In dire need of help!!!  

I am switching our ProductCart license to a new installation of PC on another web hosting company's servers.  I need to know what steps I need to take to close out the "old" ProductCart on the old web host so that the license will work on the "new" ProductCart with our new hosts.  I have the database from the old cart copied over to the new cart (so as not to lose data & products), but I can't access the new cart's administration system because of the pre-existing cart on the old web server.

Please, if someone could post here or send me a PM regarding the steps I need to take to deactivate the old PC and reactivate the license on the new server/copy of PC, I would greatly appreciate it.  I had wanted to make the switch today before the holiday weekend.  Thanks in advance for all your help.

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MGatESS Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 12-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote MGatESS Report Post Thanks(0) Quote Reply Topic: Switching to new host & ProductCart system Posted: 09-October-2009 at 10:16am
	In dire need of help!!! I am switching our ProductCart license to a new installation of PC on another web hosting company's servers. I need to know what steps I need to take to close out the "old" ProductCart on the old web host so that the license will work on the "new" ProductCart with our new hosts. I have the database from the old cart copied over to the new cart (so as not to lose data & products), but I can't access the new cart's administration system because of the pre-existing cart on the old web server. Please, if someone could post here or send me a PM regarding the steps I need to take to deactivate the old PC and reactivate the license on the new server/copy of PC, I would greatly appreciate it. I had wanted to make the switch today before the holiday weekend. Thanks in advance for all your help.
	~ Mark G. ESS, Inc. - www.endoscopy.com

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 09-October-2009 at 1:27pm
	The ProductCart documentation contains detailed instructions on how to move a ProductCart-powered store to a new Web host. Please see: http://wiki.earlyimpact.com/how_to/move_store
	The ProductCart Team Home of ProductCart shopping cart software

MGatESS Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 12-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote MGatESS Report Post Thanks(0) Quote Reply Posted: 13-October-2009 at 9:41am
	Thank you for the URL pointing to the wiki article. I don't understand what "close the store" entails. I have had the store on the old server set to "off" since Friday (10/9/09) afternoon, yet when I try to login to the new store, I still get the error that a previous store is active on another server. Is part of closing the old store mean pointing the domain to the new server before the store will allow me to login and work?
	~ Mark G. ESS, Inc. - www.endoscopy.com

JoltDigital Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 26-October-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote JoltDigital Report Post Thanks(0) Quote Reply Posted: 13-October-2009 at 10:41am
	Please contact JoltDigital support so we can get the information from you to help you resolve this issue.
	JoltDigital Inc. 1-888-785-5658 Premium ProductCart Hosting