Product cart the fname and lname is revered |
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dominicparrillo
Groupie Joined: 22-March-2010 Location: Florida Status: Offline Points: 0 |
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Posted: 24-March-2010 at 5:47pm |
Have a problem...in product cart the fname and lname is syncing with quicks as lname and fname. So if u enter JOHN SMITH in Cart... when exported to Quickbooks is shows Smith John
Where do i find to fix this
I did notice... in the MAPPING CUSTOMERS THE ORDER OF THE DATA IS
Email Lastname Firstname Company
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Please raise a support ticket as already requested in your duplicate post. We have no other reports of this issue.
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dominicparrillo
Groupie Joined: 22-March-2010 Location: Florida Status: Offline Points: 0 |
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where do i do a support ticket... also... about this... i think it is on the quickbooks side... i am new to this for client and now reazlie they did alot of this on their computer in quickbooks... i think they mapped in their quickbooks this in reverse... i will do as you said... help me pls
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi Log into the account used to order the ProductCart licence at :
https://www.earlyimpact.com/eistore/productcart/pc/Checkout.asp?cmode=1 and you will be able to raise a support ticket from there. |
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dominicparrillo
Groupie Joined: 22-March-2010 Location: Florida Status: Offline Points: 0 |
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Hi... i am new with this client and the other person working it is not avaiulable and left them hanging... the site is ll4g.com how can identify whom we are?
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dominicparrillo
Groupie Joined: 22-March-2010 Location: Florida Status: Offline Points: 0 |
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one more question.... this cart is using ASP (THE OLD ASP) OR IS IT THE NEW .NET ASP?
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Hamish
Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Hi It's classic ASP - Sendinding you a PM about support.
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