Problem Importing products.

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Hi , I need hellp ,

I'm trying , since yesterday, to import a product with wizard and its says that the file is too small. I tried to import my file and then its says , record1: the sku is not in the data base. But its in the servor so , I don'T know what to do can you help me please ?

[Subject edited by Hamish] 

Edited by Hamish - 03-March-2011 at 12:08pm

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Maudeh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03-March-2011 Location: MOntréal Status: Offline Points: 0	Post Options Post Reply Quote Maudeh Report Post Thanks(0) Quote Reply Topic: Problem Importing products. Posted: 03-March-2011 at 11:43am
	Hi , I need hellp , I'm trying , since yesterday, to import a product with wizard and its says that the file is too small. I tried to import my file and then its says , record1: the sku is not in the data base. But its in the servor so , I don'T know what to do can you help me please ? [Subject edited by Hamish] Edited by Hamish - 03-March-2011 at 12:08pm

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 03-March-2011 at 12:06pm
	Hi, Please check you are following the process corectly as described in the WIKI : http://wiki.earlyimpact.com/productcart/products_import The most common issues are an incorrectly named range, not formattings SKU's as TEXT and not removing cloumns that you do not need. If you then still cannot get this to work please raise a support ticket. When you get the auto-reply please reply to it, attaching the file you are attempting to import.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Maudeh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03-March-2011 Location: MOntréal Status: Offline Points: 0	Post Options Post Reply Quote Maudeh Report Post Thanks(0) Quote Reply Posted: 03-March-2011 at 1:26pm
	HI, I tried everything, maybe its in the text like you said but maybe its about the ponctuation? is it possible ? because when we added other products there was columns and there was no problem , now there is. So , I don'T know what to do and I Already read the wiki guide, do yo u have a solution please ? thank you

Hamish Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56	Post Options Post Reply Quote Hamish Report Post Thanks(0) Quote Reply Posted: 03-March-2011 at 2:16pm
	Hi, Please raise a support ticket & we will then be able to investigate properly.
	Editing ProductCart Code? See WIKI Guidelines for Editing ProductCart's ASP Source Code

Maudeh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03-March-2011 Location: MOntréal Status: Offline Points: 0	Post Options Post Reply Quote Maudeh Report Post Thanks(0) Quote Reply Posted: 03-March-2011 at 4:41pm
	where can I find it ?

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 03-March-2011 at 4:45pm
	http://www.productcart.com/technical-support.asp Submit a Ticket

Maudeh Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03-March-2011 Location: MOntréal Status: Offline Points: 0	Post Options Post Reply Quote Maudeh Report Post Thanks(0) Quote Reply Posted: 03-March-2011 at 4:49pm
	thank you !