Checkout page incomplete on load, but no errors...

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   When I get to the OnePageCheckout when placing an order in my store, the address pane is only about 20px tall, empty, and there is no continue button. It acts like it's finished loading, no errors, everything else looks like it's in place, but nothing can be done to place the order. I've tried replacing some of the relevant files to no avail. I'm so close to getting my store up and running, any help would be great.
Thanks

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
padreick Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20-February-2012 Status: Offline Points: 24	Post Options Post Reply Quote padreick Report Post Thanks(0) Quote Reply Topic: Checkout page incomplete on load, but no errors... Posted: 12-July-2013 at 2:27pm
	When I get to the OnePageCheckout when placing an order in my store, the address pane is only about 20px tall, empty, and there is no continue button. It acts like it's finished loading, no errors, everything else looks like it's in place, but nothing can be done to place the order. I've tried replacing some of the relevant files to no avail. I'm so close to getting my store up and running, any help would be great. Thanks

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 12-July-2013 at 2:37pm
	link please?

padreick Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20-February-2012 Status: Offline Points: 24	Post Options Post Reply Quote padreick Report Post Thanks(0) Quote Reply Posted: 12-July-2013 at 2:55pm
	http://www.sawbladesxp.com/ So you don't have to make an account I can post a screen cap: http://i.imgur.com/zGtu8YI.png

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 12-July-2013 at 3:06pm
	Did you happen to alter onepagecheckout.css? Are you able to restore that? Beyond that, in order to help, I'm going to have to task one of my guys to go figure this out. If you would like such (billable) assistance, please contact me directly to discuss details.

padreick Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20-February-2012 Status: Offline Points: 24	Post Options Post Reply Quote padreick Report Post Thanks(0) Quote Reply Posted: 12-July-2013 at 3:34pm
	I never altered onepagecheckout.css. I still restored it, but nothing changed. I have the support plan, I'll probably just submit a ticket.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 12-July-2013 at 3:39pm
	One way I resolve issues like this is to use Beyond Compare from www.scootersoftware.com in order to compare installed code to original distribution code. That allows us to quickly narrow down any differences, which frequently leads us to the source of a problem.

padreick Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20-February-2012 Status: Offline Points: 24	Post Options Post Reply Quote padreick Report Post Thanks(0) Quote Reply Posted: 12-July-2013 at 4:05pm
	Thanks, I'll definitely check it out.

padreick Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20-February-2012 Status: Offline Points: 24	Post Options Post Reply Quote padreick Report Post Thanks(0) Quote Reply Posted: 16-July-2013 at 11:54am
	I was able to solve this. I had moved some files to the root folder in order to get a clean URL for the homepage. I went into the inc_jquery file and simply added a "/" to the specified path for each jquery call and it worked.