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Better System Emails

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ledfish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ledfish Quote  Post ReplyReply Direct Link To This Post Topic: Better System Emails
    Posted: 04-March-2009 at 11:06pm
I would love to see the email settings area improved greatly.
 
Specifically, it would be nice to send better looking e-mails for Order Recipt, Order Confirmation, Order Shipped and Order Cancelled.
 
The plan text emails look quite amatuerish when compared with the automated e-mails you get from other e-commerce companies. Most of them include graphics that make your e-mail look more professional.
 
I'm really quite suprised this has not been improved yet.
 
Another suggest would be to allow the selection of multiple different e-mails for order cancellation and order shipped. Sometimes order are cancelled for different reasons and it would be nice to select the appropriate e-mail to send on a per order level. Also, I often find the need to switch between a couple of standard e-mails for order shipped.
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cpgmar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cpgmar Quote  Post ReplyReply Direct Link To This Post Posted: 05-March-2009 at 7:07pm
Yes, I agree! Please let us use html code to design our emails. 
Cindy

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 06-March-2009 at 4:45am
This is something that we plan on adding as part of ProductCart v4.
The ProductCart Team

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cpgmar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cpgmar Quote  Post ReplyReply Direct Link To This Post Posted: 08-March-2009 at 6:33pm
How about the ability to automatically email a printable HTML gift certificate with the code dropped in when the order is processed?   Now we're talkin'...

Or even just a link to a printable HTML page that would be a gift certificate with the code dropped in, similar to the way the invoice is available to print now when customers are logged in.
Cindy

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cpgmar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cpgmar Quote  Post ReplyReply Direct Link To This Post Posted: 02-June-2009 at 10:21am
Another item we would find extremely useful and I am sure others would too is a "Back Ordered Item" email.  The "Partially Shipped" email message shows the customer which items are being shipped but doesn't indicate which items are not being shipped and a ship date they will be rescheduled to.  The order status is updated to "Partially Shipped" but it would be great if it could update the ship date to a future "back order" date at the same time.
Cindy

The Tasteful Garden

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