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Where Do 'Reply' Messges Go?

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    Posted: 08-June-2009 at 3:35pm
I have a BTO store setup for quotes only. When a customer submits a quote I can view it, reply to them, or finalize it. When I hit reply, the customer gets an email...but does PC store a copy of the email anywhere? I can't seem to find it if it does. I want to use this feature, but we need a copy of communications for our records. Thanks for your help!
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