Category Problems

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   Hi folks,

I am happy to be a part of this forum. I just launched a site and I cannot get rid of the five Categories listed to the left and also I cannot get the Home link at the top to take me to the main page. I have already altered the storeconstants.asp code and I fixed the Header.asp code. Can someone tell me what I am missing? This makes no sense to me. I also tried re-generating the navigational links, a created a test Category, it will not even show-up after I re-generate the page. The links take me to an empty page. Also, if you type in the link below, for some strange reason, it keeps placing an extra .com at the end of the .com I already have in the link. I have checked the file and it is not like that. The Default.asp is perfect. I cannot figure it out. Any help would be much appreciated. Thank you!!

http://www.CondomSuperstore.com

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JillFord Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05-October-2009 Location: RI Status: Offline Points: 0	Post Options Post Reply Quote JillFord Report Post Thanks(0) Quote Reply Topic: Category Problems Posted: 05-October-2009 at 1:20am
	Hi folks, I am happy to be a part of this forum. I just launched a site and I cannot get rid of the five Categories listed to the left and also I cannot get the Home link at the top to take me to the main page. I have already altered the storeconstants.asp code and I fixed the Header.asp code. Can someone tell me what I am missing? This makes no sense to me. I also tried re-generating the navigational links, a created a test Category, it will not even show-up after I re-generate the page. The links take me to an empty page. Also, if you type in the link below, for some strange reason, it keeps placing an extra .com at the end of the .com I already have in the link. I have checked the file and it is not like that. The Default.asp is perfect. I cannot figure it out. Any help would be much appreciated. Thank you!! http://www.CondomSuperstore.com

intour Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 30-June-2006 Location: United Kingdom Status: Offline Points: 0	Post Options Post Reply Quote intour Report Post Thanks(0) Quote Reply Posted: 05-October-2009 at 3:51am
	Hi, Welcome to the forum. The link to your website does not appear to be working. I have an idea whats wrong but I need to see the the site first. Nigel
	Innerview Productcart Platinum Reseller Web Design/Hosting/Virtual Tours

cognecy Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 18-March-2006 Location: United States Status: Offline Points: 8	Post Options Post Reply Quote cognecy Report Post Thanks(0) Quote Reply Posted: 05-October-2009 at 9:43am
	Hello JillFord, About the link to your store: At some point in either your storeconstants.asp or in your store settings you have entered in your store URL as [ www.condomsuperstore.com.com]. This is causing a misdirected link when you try to access your store. You will definitely need to correct this before you proceed to the next step of getting rid of the categories you do not need. To get rid of the categories, assuming they are not hard-coded in as you say, you will need to simply go to the [Settings --> Generate Navigation ] and regenerate your store navigation. As you add more more categories you will need to update that navigation. Hope that helps.
	Mark Shipp Cognecy Solutions, LLC Hosting/Design/Customization/Database Migration www.cognecy.com www.cognecy.co.uk

JillFord Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05-October-2009 Location: RI Status: Offline Points: 0	Post Options Post Reply Quote JillFord Report Post Thanks(0) Quote Reply Posted: 05-October-2009 at 1:56pm
	Hi, Thank you for your responses. This is crazy but I fixed the link by deleting the Default.asp file and creating a new one. Go figure. Something must have been locking the file, even though I made changes and they applied, the system would not see them. Now my problem is the category links. These links are not hard coded in. I tried re0generating the store, this does nothing. If you click on Browse By Category, you will see the test link I set up. This link is not showing under the left Category section and I tried re-generating the store multiple times with no luck fixing the issue. Something is stopping me from removing the left 5 links. I checked the database properties under Categories, only one is showing, that is the one I created. The database isn't even seeing the 5 links. It is almost like they are ghost categories. Productcart will not remove them. If anyone has any ideas, please let me know. I have never seen anything like this before with any shopping cart. Thank you again for your time and help!! Jillian

cognecy Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 18-March-2006 Location: United States Status: Offline Points: 8	Post Options Post Reply Quote cognecy Report Post Thanks(0) Quote Reply Posted: 05-October-2009 at 2:29pm
	you can private message either Nigel or myself and either of us can get in and take a look at it and see if we can clear it up for you.
	Mark Shipp Cognecy Solutions, LLC Hosting/Design/Customization/Database Migration www.cognecy.com www.cognecy.co.uk

JillFord Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05-October-2009 Location: RI Status: Offline Points: 0	Post Options Post Reply Quote JillFord Report Post Thanks(0) Quote Reply Posted: 06-October-2009 at 12:06am
	Hi, I want to thank everyone that has tried to help me fix my issues. I just fixed all my issues myself within 5 minutes. Amazing. The issues were so simple to fix, they were the hardest to fix. It is always the simple things in life that are the hardest to fix. I have learned a great deal tinkering with Productcart myself. I only used a few articles from the knowledge base, other than that, it was all years of experience programming and in the IT Business that helped me. Thanks again everyone!! Jillian Ford