Select All

I use the export for reimport feature and I select all fields and all SKUs.  I've also tried just the fields that are automatically selected and it still times out.  I was told by support to export 1,000 at a time as a workaround solution.  I'm just a little suprise since I spoke with 2 web hosting companies (not GoDaddy) and they both said 7,000 SKUs is not consider a large database and it shouldn't do that.  I've never use Product Cart before so I'm just not sure if this is the norm.  Ultimately, once my database is completely built, I would like to be able to export and update by category or by vendor or brand and that's where I run into the problem of the select all which is really more of a 'select all on this page'.

I'll try a different connection but the speed issue seems to be on the database server side since the download file only happens at the end when the database base finishes its download plus I'm using ultra high speed cable, i think it's about 8mb download speed.  It's fast. I'll have to try downloading 4,000 SKUs at at a time and see if it works.

I've already switched actually.  I thought it was a GoDaddy issue but when I switched over to Jolt, I'm experiencing the same problem. Thanks for the tip on where the code is to adjust the download size.  I may play with that, however, even at a 1000, it's pretty slow and actually timed out on me once.  I also, often times get a error message at the bottom left corner of my browser after a few minutes of download.  Katharina, when you say you've downloaded some pretty big files, how many SKUs are we talking about.  As I said, I always timed out with 7,000 SKUs at GoDaddy and at Jolt.  This is using a ultra high speed cable modem.  Also, does your store lock while it's downloading about 1,000 SKUs? 

We have timeout issues hosted on webhost4life.com
I'm not sure if it can really be blamed on the hosting co alone.  The dialup or other provider has to be blamed to.  We use directv which seems to be a big culprit.  We do better when using AOL dialup, but it is not a solution at all.  We did once try the direct connection at a club.  They were nice enough to let us use their system by giving us access to it.  That was wonderful, but they are 6 hours away from here.  I did some big downloads in no time and no timeouts either.    So there is something else to look at. 

Depending on what you try to do, if you try to process 30k SKUs all at once you may run into timeout issues.