![]() |
Authorize.net payment processing problems |
Post Reply
|
| Author | |
jfusion
Newbie
Joined: 04-June-2010 Status: Offline Points: 0 |
Post Options
Thanks(0)
Quote Reply
Topic: Authorize.net payment processing problemsPosted: 15-July-2010 at 7:06pm |
|
I read the manual a few times and this is what I understand:
ProductCart only captures funds in Authorize.net when orders are being batch processed, and not when processed individually. If you process orders in ProductCart individually, you have to capture funds seperately in Authorize.net This seems absurd to my client, and I agree. Is there any way to have funds captured when processing individual orders? |
|
![]() |
|
Hamish
Admin Group
Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
Post Options
Thanks(0)
Quote Reply
Posted: 15-July-2010 at 7:46pm |
|
Not sure how you got that impression. From the WIKI :
"Transaction Type. Select a transaction type from the drop-down menu. You can use Authoirze.Net to either authorize or authorize & capture funds during a transaction. If you select AUTH_CAPTURE, the credit card is authorized and debited (this does not apply to electronic checks, where the order amount is always captured). If you select AUTH_ONLY, the credit card is authorized, but not debited. In the second scenario, the transaction is not settled (and therefore funds are not deposited into your back account), until you either manually capture funds using the Authorize.Net administration console, or automatically capture funds using ProductCart’s batch processing feature. " HTH |
|
![]() |
|
jfusion
Newbie
Joined: 04-June-2010 Status: Offline Points: 0 |
Post Options
Thanks(0)
Quote Reply
Posted: 15-July-2010 at 8:41pm |
|
My client does not want to capture funds immediately, and I do not think that this is ever recommended anyway since it could result in a lot of refunds. That means we must use the authorize only option, so that "the transaction is not settled (and therefore funds are not deposited into your back account), until you either manually capture funds using the Authorize.Net administration console, or automatically capture funds using ProductCart’s batch processing feature." So since my client is processing orders one by one, it looks like she will have to go separately into authorize.net to capture funds, which is not very useful.
Unless there is an add-on or a way around this...? Anybody? |
|
![]() |
|
EarlJ
Newbie
Joined: 02-May-2007 Location: United States Status: Offline Points: 4 |
Post Options
Thanks(0)
Quote Reply
Posted: 15-July-2010 at 10:08pm |
|
jfusion,
We use the batch processing feature. First we uncheck both Check All boxes. then we select the order(s) that we want to process. The order gets processed, the funds are captured, the order is updated and the other unprocessed orders remain to be processed.. HTH |
|
![]() |
|
whizzinpc
Newbie
Joined: 17-January-2006 Location: California Status: Offline Points: 20 |
Post Options
Thanks(0)
Quote Reply
Posted: 16-July-2010 at 4:08pm |
|
Just use the batch process feature and select the orders you want to process... you can click the order # link to view the order if needed. It works out well. Then you just use the batch print to print them out...
|
|
![]() |
|
jfusion
Newbie
Joined: 04-June-2010 Status: Offline Points: 0 |
Post Options
Thanks(0)
Quote Reply
Posted: 16-July-2010 at 7:26pm |
|
Thank you, I know the batch processing works. My client does not want to use the batch processing, if possible. I'm wondering if there's a way to process individual orders in ProductCart and have Authorize.net capture the funds automatically. From everyone suggesting batch processing, it doesn't seem there is a way to do this...
|
|
![]() |
|
Hamish
Admin Group
Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
Post Options
Thanks(0)
Quote Reply
Posted: 16-July-2010 at 7:37pm |
|
Don't get hung up on the "batch" label - you can select one or many to process - the key thing for your customer is the "ONE".
|
|
![]() |
|
Post Reply
|
|
|
Tweet
|
| Forum Jump | Forum Permissions ![]() You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |