Turn off Order Shipped Email

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   We are offering customers to pickup their order instore rather than shipped and would like to not send an "order shipped" email automatically but rather will email them manually to advise what date and time their order will be ready for pickup. It seems possible to turn off Order Processed/Order Confirmed emails but the shipping email automatically sends without an option not to, is there a work around anyone has used?. In an ideal situaltion we could set out products to show "ready for pickup" status and email as an option, but for now are happy to just not send an email to show shipped.

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lcameron Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 08-May-2006 Status: Offline Points: 47	Post Options Post Reply Quote lcameron Report Post Thanks(0) Quote Reply Topic: Turn off Order Shipped Email Posted: 07-November-2013 at 9:48pm
	We are offering customers to pickup their order instore rather than shipped and would like to not send an "order shipped" email automatically but rather will email them manually to advise what date and time their order will be ready for pickup. It seems possible to turn off Order Processed/Order Confirmed emails but the shipping email automatically sends without an option not to, is there a work around anyone has used?. In an ideal situaltion we could set out products to show "ready for pickup" status and email as an option, but for now are happy to just not send an email to show shipped.

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 07-November-2013 at 9:56pm
	the command that all scripts use to send mail is called "sendmail". If you want to dig into the code, locate that command and comment it out.

lcameron Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 08-May-2006 Status: Offline Points: 47	Post Options Post Reply Quote lcameron Report Post Thanks(0) Quote Reply Posted: 07-November-2013 at 10:05pm
	Thanks Greg. I was hoping for our admin to be able to turn it on and off depending on an order level as sometimes orders are shipped and others are not.

Guests Members Profile Send Private Message Find Members Posts Add to Buddy List Guest	Post Options Post Reply Quote Guests Thanks(0) Quote Reply Posted: 07-November-2013 at 10:34pm
	By default, Order Shipped emails are only sent if the order is run through the Shipping Wizard or is in a collection of batch shipped orders; else, no Order Shipped email should be sent. If using the Shipping Wizard, you have the option to edit the Order Shipped email. This all sounds just like the feature functionality you are looking for. Am I missing something in your request? There should not be any functionality to automatically send out Order Shipped emails without them being triggered by one of the above events.