Database Update Loop

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   Hi,

We're running v4.7 and just installed the Mobile Addon. All files were backed up and overwritten per Wiki.

I went to the admin and ran the dB updater and everything worked fine. Complete the setup and the mobile site is redirecting and working properly. 

The problem is that in the admin, I'm constantly redirected to the "upddb-mobile.asp" which I assumer would have been deleted automatically. If I delete these files manually, I receive a 404 when trying to access menu.asp.

Any ideas?

Thanks!

Quinn

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virtualimage Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06-February-2007 Status: Offline Points: 29	Post Options Post Reply Quote virtualimage Report Post Thanks(0) Quote Reply Topic: Database Update Loop Posted: 22-October-2013 at 2:29pm
	Hi, We're running v4.7 and just installed the Mobile Addon. All files were backed up and overwritten per Wiki. I went to the admin and ran the dB updater and everything worked fine. Complete the setup and the mobile site is redirecting and working properly. The problem is that in the admin, I'm constantly redirected to the "upddb-mobile.asp" which I assumer would have been deleted automatically. If I delete these files manually, I receive a 404 when trying to access menu.asp. Any ideas? Thanks! Quinn
	<a href="http://www.virtualimage.ca/">Virtual Image: Website Design, Development and Hosting in Hamilton, ON</a>

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 22-October-2013 at 2:39pm
	I can confirm having seen this issue as well.

ProductCart Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135	Post Options Post Reply Quote ProductCart Report Post Thanks(0) Quote Reply Posted: 22-October-2013 at 7:46pm
	We are looking into this. It seems to be sporadic (not every customer experiences it), so those are always a little more difficult to pinpoint, but we will review the 3 areas that relate to a database script 'looping' like this. In the meantime, please make sure that the Mobile Storefront flag has been saved to the 'settings' file. It should look like this (near the top): scSubVersion = "Ms"
	The ProductCart Team Home of ProductCart shopping cart software

virtualimage Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06-February-2007 Status: Offline Points: 29	Post Options Post Reply Quote virtualimage Report Post Thanks(0) Quote Reply Posted: 23-October-2013 at 8:38am
	Hi, The SubVersion wasn't set in my settings file. I added this and the loop is gone. Thanks! Q
	<a href="http://www.virtualimage.ca/">Virtual Image: Website Design, Development and Hosting in Hamilton, ON</a>

webm1ss Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10-November-2010 Status: Offline Points: 1	Post Options Post Reply Quote webm1ss Report Post Thanks(0) Quote Reply Posted: 25-November-2013 at 4:12am
	Hi I am having the same problem but also have apparel addon. If I change the version to "Ms" I loose apparel navigation and if I leave as "a" I am stuck in this loop. Please advise. Thankyou

Greg Dinger Members Profile Send Private Message Find Members Posts Add to Buddy List Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238	Post Options Post Reply Quote Greg Dinger Report Post Thanks(0) Quote Reply Posted: 25-November-2013 at 10:50am
	Just sent a note to info AT productcart DOT com. They have an updated file that I have used and confirmed that it resolves the issue.