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Discount and Gift Codes

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Jackalope View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jackalope Quote  Post ReplyReply Direct Link To This Post Topic: Discount and Gift Codes
    Posted: 16-October-2007 at 8:46pm

How do you get discount and gift certificate codes to stay imputted? If a discount code is not automatically added during checkout and a customer has to input it manually, if you change the payment method they disappear and have to be re-inputted. Thanks in advance.

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whizzinpc View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote whizzinpc Quote  Post ReplyReply Direct Link To This Post Posted: 18-October-2007 at 2:07pm
yah i noticed that too... if you go back from the payment page it also loses it. This needs to be fixed.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote fidjiti Quote  Post ReplyReply Direct Link To This Post Posted: 18-October-2007 at 2:17pm
I have found that to be annoying too. I think customer's are excited to enter the discount codes and calculate their total and they don't realize they need to change the payment method first even though it appears before the input field. Then when they place their order they think all is peachy until you charge them the wrong total.  Or until they go to the confirmation page. Either way it should retain the codes.

Definitely needs to be considered a bug, so it can be fixed. ;)
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 18-October-2007 at 2:44pm
Thanks for your feedback. We are looking into it.
The ProductCart Team

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