Using ProductCart - Discount and Gift Codes

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Discount and Gift Codes

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1176
Printed Date: 26-November-2024 at 5:47pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Discount and Gift Codes

Posted By: Jackalope
Subject: Discount and Gift Codes
Date Posted: 16-October-2007 at 8:46pm

How do you get discount and gift certificate codes to stay imputted? If a discount code is not automatically added during checkout and a customer has to input it manually, if you change the payment method they disappear and have to be re-inputted. Thanks in advance.

Replies:

Posted By: whizzinpc
Date Posted: 18-October-2007 at 2:07pm

yah i noticed that too... if you go back from the payment page it also loses it. This needs to be fixed.

Posted By: fidjiti
Date Posted: 18-October-2007 at 2:17pm

I have found that to be annoying too. I think customer's are excited to enter the discount codes and calculate their total and they don't realize they need to change the payment method first even though it appears before the input field. Then when they place their order they think all is peachy until you charge them the wrong total. Or until they go to the confirmation page. Either way it should retain the codes.

Definitely needs to be considered a bug, so it can be fixed. ;)

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Linda - I wish I knew ASP.
To view my ever evolving site click the "www" button below. :)

Posted By: ProductCart
Date Posted: 18-October-2007 at 2:44pm

Thanks for your feedback. We are looking into it.

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The ProductCart Team

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