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Discount and Gift Codes |
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Jackalope
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Joined: 07-July-2006 Status: Offline Points: 0 |
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Topic: Discount and Gift CodesPosted: 16-October-2007 at 8:46pm |
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How do you get discount and gift certificate codes to stay imputted? If a discount code is not automatically added during checkout and a customer has to input it manually, if you change the payment method they disappear and have to be re-inputted. Thanks in advance. |
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whizzinpc
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Joined: 17-January-2006 Location: California Status: Offline Points: 20 |
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Posted: 18-October-2007 at 2:07pm |
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yah i noticed that too... if you go back from the payment page it also loses it. This needs to be fixed.
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fidjiti
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Joined: 30-November-2006 Location: United States Status: Offline Points: 0 |
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Posted: 18-October-2007 at 2:17pm |
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I have found that to be annoying too. I think customer's are excited to enter the discount codes and calculate their total and they don't realize they need to change the payment method first even though it appears before the input field. Then when they place their order they think all is peachy until you charge them the wrong total. Or until they go to the confirmation page. Either way it should retain the codes.
Definitely needs to be considered a bug, so it can be fixed. ;) |
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Linda - I wish I knew ASP.
To view my ever evolving site click the "www" button below. :) |
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ProductCart
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ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Posted: 18-October-2007 at 2:44pm |
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Thanks for your feedback. We are looking into it.
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