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Turning off address fields |
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CGEShop
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Joined: 12-February-2008 Status: Offline Points: 0 |
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Topic: Turning off address fieldsPosted: 28-February-2008 at 4:40pm |
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I only offer digital downloads and there is no reason for me to have the customers enter a mailing address. Is there any way to disable this part of the registration so that it can become an OPTION rather than a REQUIREMENT to register?
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katharina
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Joined: 25-October-2005 Location: United States Status: Offline Points: 0 |
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Posted: 28-February-2008 at 4:49pm |
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I've seen this today. It's under shipping options called let customer ship to another address. I hope that this will eliminate the 2nd mailing address.
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CGEShop
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Posted: 28-February-2008 at 4:55pm |
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I don't think that's right cuz I'm trying to remove ALL address options, not give them the option to ship elsewhere since there is no physical product to ship. KWIM?
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Stuck
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Joined: 09-March-2007 Location: United States Status: Offline Points: 0 |
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Posted: 28-February-2008 at 6:24pm |
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This is a long shot and I apologize if you have already tried this, however, have you set your downloadable products up to be as "Non-Shippable"
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CGEShop
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Posted: 28-February-2008 at 6:46pm |
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Can you tell me how to do that? I'm not sure where to look for that.
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Stuck
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Posted: 29-February-2008 at 10:09am |
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You will find this setting towards the bottom of your product details pages: "Downloadable Product Settings" Hope this information is helpful. Edited by Stuck - 29-February-2008 at 10:13am |
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CGEShop
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Posted: 29-February-2008 at 10:40am |
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Maybe I'm confusing you. I don't need to know where the downloadable products are. I'm simply trying to TURN OFF the requirement for people to have to input an address when they register in the shop. |
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Stuck
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Posted: 29-February-2008 at 1:40pm |
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Ok, my mistake, sorry. I understand now that you are attempting to disable the ship to address requirement storewide, during registration for any/all products. Could have sworn there was a setting to disable the ship to address fields, however, I just poked around our store admin and also was unable to find a setting for this Edited by Stuck - 29-February-2008 at 1:41pm |
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Matt
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Joined: 20-July-2006 Location: United States Status: Offline Points: 73 |
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Posted: 29-February-2008 at 1:55pm |
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Stuck was on the correct track. The setting to flag the product as "No Shipping" is on the product details page. You can also use the Global Settings to change all products at the same time.
Next, set "Hide shipping address Input form when only products flagged as "No Shipping Required" are in the cart." on the Shipping settings screen. |
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Stuck
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Posted: 29-February-2008 at 1:59pm |
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Here is the blurb that I had remembered reading from the Product Cart KB several months ago: I don't know if this would have any effect at all at removing the ship to address fields from the registration page...........
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