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Turning off address fields

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CGEShop View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CGEShop Quote  Post ReplyReply Direct Link To This Post Topic: Turning off address fields
    Posted: 28-February-2008 at 4:40pm
I only offer digital downloads and there is no reason for me to have the customers enter a mailing address.  Is there any way to disable this part of the registration so that it can become an OPTION rather than a REQUIREMENT to register?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote katharina Quote  Post ReplyReply Direct Link To This Post Posted: 28-February-2008 at 4:49pm
I've seen this today.  It's under shipping options called let customer ship to another address.  I hope that this will eliminate the 2nd mailing address.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CGEShop Quote  Post ReplyReply Direct Link To This Post Posted: 28-February-2008 at 4:55pm
I don't think that's right cuz I'm trying to remove ALL address options, not give them the option to ship elsewhere since there is no physical product to ship.  KWIM?
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Stuck View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Stuck Quote  Post ReplyReply Direct Link To This Post Posted: 28-February-2008 at 6:24pm
This is a long shot and I apologize if you have already tried this, however, have you set your downloadable products up to be as "Non-Shippable"
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CGEShop Quote  Post ReplyReply Direct Link To This Post Posted: 28-February-2008 at 6:46pm
Can you tell me how to do that?  I'm not sure where to look for that.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Stuck Quote  Post ReplyReply Direct Link To This Post Posted: 29-February-2008 at 10:09am

You will find this setting towards the bottom of your product details pages:

"Downloadable Product Settings"

Hope this information is helpful.



Edited by Stuck - 29-February-2008 at 10:13am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote CGEShop Quote  Post ReplyReply Direct Link To This Post Posted: 29-February-2008 at 10:40am

Maybe I'm confusing you.  I don't need to know where the downloadable products are.  I'm simply trying to TURN OFF the requirement for people to have to input an address when they register in the shop.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Stuck Quote  Post ReplyReply Direct Link To This Post Posted: 29-February-2008 at 1:40pm

Ok, my mistake, sorry. I understand now that you are attempting to disable the ship to address requirement storewide, during registration for any/all products.

Could have sworn there was a setting to disable the ship to address fields, however, I just poked around our store admin and also was unable to find a setting for this



Edited by Stuck - 29-February-2008 at 1:41pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt Quote  Post ReplyReply Direct Link To This Post Posted: 29-February-2008 at 1:55pm
Stuck was on the correct track. The setting to flag the product as "No Shipping" is on the product details page.  You can also use the Global Settings to change all products at the same time.

Next, set "Hide shipping address Input form when only products flagged as "No Shipping Required" are in the cart." on the Shipping settings screen.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Stuck Quote  Post ReplyReply Direct Link To This Post Posted: 29-February-2008 at 1:59pm

Here is the blurb that I had remembered reading from the Product Cart KB several months ago:

"If no shipping options are enabled, ProductCart skips the shipping module during checkout, including the feature that allows customers to select a separate shipping address."

I don't know if this would have any effect at all at removing the ship to address fields from the registration page...........

 

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