International orders

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   Is it possible to have a feature that doesn't allow certain items being shipped internationally.  One maker's item has 110 voltage.  We do ship this item to Canada and the USA.  The maker doesn't allow us to ship it anywhere else, due to product liability issues.  Another one is a licensed item.  Its a cardboard cone with Disney characters on it.  The maker of the cone does have licensing rights of the Disney character on the cone for the USA, but not internationally.  This means we can only sell these cones withing the USA, and are not allowed to ship internationally.  So far we have a notice on the page, but it does not prevent the international customer from buying it.  We usually have to go back and notify the customer and cancel his order.  Many claim that they did not see the message, even with super sized font.  Customers just don't seem to read.  Anyway this restriction also effects videos, music and software.  Amazon.com prevents the international customer from buying those in the first place.  Can Early Impact include this feature too?

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katharina Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 25-October-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote katharina Report Post Thanks(0) Quote Reply Topic: International orders Posted: 24-June-2006 at 12:00am
	Is it possible to have a feature that doesn't allow certain items being shipped internationally. One maker's item has 110 voltage. We do ship this item to Canada and the USA. The maker doesn't allow us to ship it anywhere else, due to product liability issues. Another one is a licensed item. Its a cardboard cone with Disney characters on it. The maker of the cone does have licensing rights of the Disney character on the cone for the USA, but not internationally. This means we can only sell these cones withing the USA, and are not allowed to ship internationally. So far we have a notice on the page, but it does not prevent the international customer from buying it. We usually have to go back and notify the customer and cancel his order. Many claim that they did not see the message, even with super sized font. Customers just don't seem to read. Anyway this restriction also effects videos, music and software. Amazon.com prevents the international customer from buying those in the first place. Can Early Impact include this feature too?

saipankid Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10-June-2006 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote saipankid Report Post Thanks(0) Quote Reply Posted: 24-June-2006 at 2:01am
	Pretty specialized need. We have aerosals and customers still ignore the text and figure that we can send via air mail. I figure that I will need to write some custom code. Hopefully, in your case, the makers understand that you can not do much about sky boxes or other forwarding addresses.