Click for Larger Image

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   Hello All,

I just uploaded a new product with 1 additional image since upgrading to v3.5. When I click on the view larger image it says "loading" but never does. 

Anyone have any ideas where I can look to see what's going on?

Thanks

Alan

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macleather Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23-June-2008 Location: Los Angeles Status: Offline Points: 3	Post Options Post Reply Quote macleather Report Post Thanks(0) Quote Reply Topic: Click for Larger Image Posted: 11-December-2008 at 5:29pm
	Hello All, I just uploaded a new product with 1 additional image since upgrading to v3.5. When I click on the view larger image it says "loading" but never does. Anyone have any ideas where I can look to see what's going on? Thanks Alan

Matt Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 20-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote Matt Report Post Thanks(0) Quote Reply Posted: 11-December-2008 at 5:42pm
	It does that if it cannot find the image. Is the image definitively on the server? Does the pop up work for the other images?

macleather Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23-June-2008 Location: Los Angeles Status: Offline Points: 3	Post Options Post Reply Quote macleather Report Post Thanks(0) Quote Reply Posted: 12-December-2008 at 3:26pm
	Hi Matt, Thanks for the quick response. Yes, it's on the server. It appears that none of the pop ups work on any images and they did prior to upgrade. Any other ideas? Alan

Matt Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 20-July-2006 Location: United States Status: Offline Points: 73	Post Options Post Reply Quote Matt Report Post Thanks(0) Quote Reply Posted: 12-December-2008 at 3:33pm
	Make sure you uploaded the highslide folder in the "pc/images" directory. If that does not work I would assume you customized your layout. That could be verified by looking at your page in Firefox's error console. It would show a JavaScript error.

macleather Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23-June-2008 Location: Los Angeles Status: Offline Points: 3	Post Options Post Reply Quote macleather Report Post Thanks(0) Quote Reply Posted: 12-December-2008 at 3:44pm
	Thanks Matt, It was the highslide folder. I had upload issues with the upgrade to v/3.5 which you guys had to fix. Obviously this was one also. Everything is working again. As usual, the best support in the industry. Alan