Link Point API Payment/Authorization

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   Hi I have a client who is ready to go with his site and he has a Link Point Basic gateway pament set up.   Right now it's in "enabled test mode".  But we are getting ERRORS...we are testing it as a end user and we see the page (GwLPApi.asp) and then as we enter in a CC number and it "place order" there is an "error"...and the only error message says "error"...nothing more specific than that.

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hollehock Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24-January-2009 Location: Chicago, IL Status: Offline Points: 0	Post Options Post Reply Quote hollehock Report Post Thanks(0) Quote Reply Topic: Link Point API Payment/Authorization Posted: 09-February-2009 at 4:03pm
	Hi I have a client who is ready to go with his site and he has a Link Point Basic gateway pament set up. Right now it's in "enabled test mode". But we are getting ERRORS...we are testing it as a end user and we see the page (GwLPApi.asp) and then as we enter in a CC number and it "place order" there is an "error"...and the only error message says "error"...nothing more specific than that.

dag Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05-March-2009 Location: Wichita Falls Status: Offline Points: 0	Post Options Post Reply Quote dag Report Post Thanks(0) Quote Reply Posted: 05-March-2009 at 8:05pm
	An error occured during processing. Please try again later. I'm getting this message when I try to process CC's. Any ideas? The troubleshooting utility shows that everything is working, but customers cannot process credit card orders. Thanks
	T Dagdag

dag Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05-March-2009 Location: Wichita Falls Status: Offline Points: 0	Post Options Post Reply Quote dag Report Post Thanks(0) Quote Reply Posted: 05-March-2009 at 8:07pm
	https://www.designataglance.com/productcart/pc/gwAuthorizeAIM.asp One more thing. I get this error on the gwAuthorizeAIM.asp & I'm using Authorize.Net payment gateway.
	T Dagdag

ledfish Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27-October-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote ledfish Report Post Thanks(0) Quote Reply Posted: 16-March-2009 at 5:34pm
	I'm getting the same problem

dag Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05-March-2009 Location: Wichita Falls Status: Offline Points: 0	Post Options Post Reply Quote dag Report Post Thanks(0) Quote Reply Posted: 16-March-2009 at 7:18pm
	I figured out what was wrong - meant to update the post & forgot - so thanks for adding your comments. I ran the update on the XML parser to 5.0, as recommended when you run the troubleshooting utility. Let us know if this works for you.
	T Dagdag

ledfish Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27-October-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote ledfish Report Post Thanks(0) Quote Reply Posted: 16-March-2009 at 9:45pm
	Tried the above and it didn't work for me.

ledfish Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27-October-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote ledfish Report Post Thanks(0) Quote Reply Posted: 17-March-2009 at 1:50pm
	So here is what I have done: 1. pem file is in my renamed pcadmin folder 2. I have checked with the host to make sure the Link Point DLL is installed(registered) on the server. They state that it is. 3. To download the pem file, I had to supply the "contact name" and the file it gave me used my store number as the file name. 4. I have enabled the linkppoint gateway in productcart. I selected "I am using linkpoint API with batch post authorization, entered store name (as on file with linkpoint), enabled test mode, etc. 5. ran troubleshoot utility and made sure xml parser 5 was selected. I'm not sure what else to try. No matter what, I get the dreaded "Error" message. Curiously though, when I'm running throgh a test order, I don't get a message that says" In Test Mode" unless I select "I am using yourpay" which I'm not because I am using Linkpoint Global Connect.

dag Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05-March-2009 Location: Wichita Falls Status: Offline Points: 0	Post Options Post Reply Quote dag Report Post Thanks(0) Quote Reply Posted: 17-March-2009 at 6:41pm
	http://wiki.earlyimpact.com/productcart/linkpoint_connect?s[]=linkpoint Have you checked this site?
	T Dagdag

ledfish Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 27-October-2005 Location: United States Status: Offline Points: 0	Post Options Post Reply Quote ledfish Report Post Thanks(0) Quote Reply Posted: 18-March-2009 at 1:30pm
	If I go to troubleshooting utilities under the help tab Thereis a section in the trouble shooting page called Payment Gateway Components. Under that is a link that says "Payment Gateway Componenets Check" Does anybody know, is that a list of the payment componenets that the HOST has installed ?

dag Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 05-March-2009 Location: Wichita Falls Status: Offline Points: 0	Post Options Post Reply Quote dag Report Post Thanks(0) Quote Reply Posted: 18-March-2009 at 6:55pm
	Yes, it appears that is what it checks when I run it against my server