customized email to customer on an order?

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Hi,
How can I send a email to a customer with a few more details than what is currently available. below is a sample email and that is how I would want it. Help is appreciated..
************************************************************************
Dear John Q

Thank you for shopping at MeritoUSA.  We are your complete wholesale security products source.

We received your order on 7/17/2008. Your order number is 32217.

Please be aware that this order may be split into multiple orders by our processing department for order fulfillment reasons.

Note
that this is not an order confirmation. You will receive a detailed
confirmation message once your order has been processed. You can check
the status of your order by logging into your account at http://www.meritousa.com/securitycameras/pc/custva.asp

If you have any questions, please do not hesitate to contact us.

Thank you for your support.

Best Regards,
Meritousa

Billing Information
===================
John Q

Merito USA

5789 Bonhomme Road

Suite# 414

Houston, TX 77098

US

713-334-2699
johnq@gmail.com

Shipping Information
====================
John Q
Merito USA
5789 Bonhomme Road
Suite# 414
Houston, TX 77098
US
713-334-2699

Shipping Method: UPS Ground
Number of Packages: 1

ORDER DETAILS                                     UNIT PRICE     TOTAL
======================================================================
QTY       1
SKU       VSI-PRO
PRODUCT   AVE Cash Register Interface Text Inserter
PRICE                                                $357.00   $357.00

                                                  Subtotal:    $357.00
                                          Shipping Charges:      $9.58
                                                 =====================
                                                     Total:    $366.58

Thank you for shopping at Meritousa.
*******************************************************************

thanks

Edited by 313-313 - 26-July-2008 at 3:44pm

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313-313 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17-July-2008 Status: Offline Points: 0	Post Options Post Reply Quote 313-313 Report Post Thanks(0) Quote Reply Topic: customized email to customer on an order? Posted: 26-July-2008 at 3:43pm
	Hi, How can I send a email to a customer with a few more details than what is currently available. below is a sample email and that is how I would want it. Help is appreciated.. ********************************************************************** Dear John Q Thank you for shopping at MeritoUSA. We are your complete wholesale security products source. We received your order on 7/17/2008. Your order number is 32217. Please be aware that this order may be split into multiple orders by our processing department for order fulfillment reasons. Note that this is not an order confirmation. You will receive a detailed confirmation message once your order has been processed. You can check the status of your order by logging into your account at http://www.meritousa.com/securitycameras/pc/custva.asp If you have any questions, please do not hesitate to contact us. Thank you for your support. Best Regards, Meritousa Billing Information =================== John Q Merito USA 5789 Bonhomme Road Suite# 414 Houston, TX 77098 US 713-334-2699 johnq@gmail.com Shipping Information ==================== John Q Merito USA 5789 Bonhomme Road Suite# 414 Houston, TX 77098 US 713-334-2699 Shipping Method: UPS Ground Number of Packages: 1 ORDER DETAILS UNIT PRICE TOTAL ====================================================================== QTY 1 SKU VSI-PRO PRODUCT AVE Cash Register Interface Text Inserter PRICE $357.00 $357.00 Subtotal: $357.00 Shipping Charges: $9.58 ===================== Total: $366.58 Thank you for shopping at Meritousa. ***************************************************************** thanks Edited by 313-313 - 26-July-2008 at 3:44pm

Planetlava_com Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-December-2005 Status: Offline Points: 0	Post Options Post Reply Quote Planetlava_com Report Post Thanks(0) Quote Reply Posted: 28-July-2008 at 5:58pm
	Are you wanting to add the order details to the 'order received' email? The order details are included with the 'order processed' email, which is sent upon processing. Regards, Tbone

313-313 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17-July-2008 Status: Offline Points: 0	Post Options Post Reply Quote 313-313 Report Post Thanks(0) Quote Reply Posted: 28-July-2008 at 6:55pm
	Yes that is correct. Thank you

Planetlava_com Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01-December-2005 Status: Offline Points: 0	Post Options Post Reply Quote Planetlava_com Report Post Thanks(0) Quote Reply Posted: 28-July-2008 at 9:03pm
	If you are looking to edit the intro text, it can be found in the control panel under... Settings>E-mail Settings This text is appended to the beginning of each email. After looking through some test emails of the 'order received' emails sent by the cart, it contains most of the info your message is showing. If you are looking to make major modifications to the emails, you would have to modify the code in... pc/customerOrderConfirmEmail.asp Unless I am missing something subtle, it appears the major difference in what is sent and what you posted is the intro text? Is that correct? Regards, Tbone