Using ProductCart - customized email to customer on an order?

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customized email to customer on an order?

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=1850
Printed Date: 27-November-2024 at 6:02pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: customized email to customer on an order?

Posted By: 313-313
Subject: customized email to customer on an order?
Date Posted: 26-July-2008 at 3:43pm

Hi,
How can I send a email to a customer with a few more details than what is currently available. below is a sample email and that is how I would want it. Help is appreciated..
************************************************************************
Dear John Q

Thank you for shopping at MeritoUSA. We are your complete wholesale security products source.

We received your order on 7/17/2008. Your order number is 32217.

Please be aware that this order may be split into multiple orders by our processing department for order fulfillment reasons.

Note that this is not an order confirmation. You will receive a detailed confirmation message once your order has been processed. You can check the status of your order by logging into your account at http://www.dwgsecurity.com/securitycameras/pc/custva.asp - http://www.meritousa.com/securitycameras/pc/custva.asp

If you have any questions, please do not hesitate to contact us.

Thank you for your support.

Best Regards,
Meritousa

Billing Information
===================
John Q
Merito USA
5789 Bonhomme Road
Suite# 414
Houston, TX 77098
US
713-334-2699
johnq@gmail.com

Shipping Information
====================
John Q
Merito USA
5789 Bonhomme Road
Suite# 414
Houston, TX 77098
US
713-334-2699

Shipping Method: UPS Ground
Number of Packages: 1

ORDER DETAILS UNIT PRICE TOTAL
======================================================================
QTY 1
SKU VSI-PRO
PRODUCT AVE Cash Register Interface Text Inserter
PRICE $357.00 $357.00

Subtotal: $357.00
Shipping Charges: $9.58
=====================
Total: $366.58

Thank you for shopping at Meritousa.
*******************************************************************

thanks

Replies:

Posted By: Planetlava_com
Date Posted: 28-July-2008 at 5:58pm

Are you wanting to add the order details to the 'order received' email?

The order details are included with the 'order processed' email, which is sent upon processing.

Regards,

Tbone

Posted By: 313-313
Date Posted: 28-July-2008 at 6:55pm

Yes that is correct. Thank you

Posted By: Planetlava_com
Date Posted: 28-July-2008 at 9:03pm

If you are looking to edit the intro text, it can be found in the control panel under...

Settings>E-mail Settings

This text is appended to the beginning of each email.

After looking through some test emails of the 'order received' emails sent by the cart, it contains most of the info your message is showing.

If you are looking to make major modifications to the emails, you would have to modify the code in...

pc/customerOrderConfirmEmail.asp

Unless I am missing something subtle, it appears the major difference in what is sent and what you posted is the intro text? Is that correct?

Regards,

Tbone