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Moved to new server - control panel home error |
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mrjay 
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Joined: 07-February-2006 Status: Offline Points: 0 |
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 Topic: Moved to new server - control panel home errorPosted: 28-February-2010 at 4:44pm |
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Receiving a non specific error when attempting to log into Control Panel after fresh install on a new server. The error shows in the URL but the control panel home just shows question marks graphics http:/<domain>/shop/pcadmin/techErr.asp?err=211128465-13492 Your feedback would be appreciated. Thanks. |
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Greg Dinger
Certified ProductCart Developers 
Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Posted: 28-February-2010 at 4:51pm |
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First thing I would be looking for is that the pcadmin/cplogs folder, assuming you are at 3.1 or above, have the correct write permissions.
If that's not the solution, at least tell us what version you are running please.
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mrjay
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Joined: 07-February-2006 Status: Offline Points: 0 |
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Posted: 01-March-2010 at 6:42am |
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Hi Greg,
Permissions look correct. I ran the troubleshooting utility and all areas passed without error. Version: 3.51 Thanks for your interest. I appreciate it. |
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Greg Dinger
Certified ProductCart Developers
Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Posted: 01-March-2010 at 9:51am |
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Please follow this procedure:
When done, your attempts to log in will reveal an actual IIS error instead of the general error message page. Come back with that please.
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