Using ProductCart - Moved to new server - control panel home error

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Moved to new server - control panel home error

Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Using ProductCart
Forum Description: Running your store with ProductCart
URL: https://forum.productcart.com/forum_posts.asp?TID=3477
Printed Date: 22-July-2025 at 3:52pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com

Topic: Moved to new server - control panel home error

Posted By: mrjay
Subject: Moved to new server - control panel home error
Date Posted: 28-February-2010 at 4:44pm

Receiving a non specific error when attempting to log into Control Panel after fresh install on a new server. The error shows in the URL but the control panel home just shows question marks graphics

http:/<domain>/shop/pcadmin/techErr.asp?err=211128465-13492

Your feedback would be appreciated.

Thanks.

Replies:

Posted By: Greg Dinger
Date Posted: 28-February-2010 at 4:51pm

First thing I would be looking for is that the pcadmin/cplogs folder, assuming you are at 3.1 or above, have the correct write permissions.

If that's not the solution, at least tell us what version you are running please.

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GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |

Posted By: mrjay
Date Posted: 01-March-2010 at 6:42am

Hi Greg,

Permissions look correct. I ran the troubleshooting utility and all areas passed without error.

Version: 3.51

Thanks for your interest. I appreciate it.

Posted By: Greg Dinger
Date Posted: 01-March-2010 at 9:51am

Please follow this procedure:

http://wiki.earlyimpact.com/how_to/show_raw_errors - http://wiki.earlyimpact.com/how_to/show_raw_errors

When done, your attempts to log in will reveal an actual IIS error instead of the general error message page. Come back with that please.

-------------
GreyBeard Design Group

Certified ProductCart Developer

Web Design/Development/Hosting

http://tinyurl.com/5c8t4t" rel="nofollow - Add-Ons & Custom Code |