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Product cart the fname and lname is revered

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dominicparrillo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dominicparrillo Quote  Post ReplyReply Direct Link To This Post Topic: Product cart the fname and lname is revered
    Posted: 24-March-2010 at 5:47pm

Have a problem...in product cart the fname and lname is syncing with quicks as lname and fname.

 
So if u enter JOHN SMITH in Cart... when exported to Quickbooks is shows Smith John
 
Where do i find to fix this
 
I did notice... in the MAPPING CUSTOMERS THE ORDER OF THE DATA IS
 
Email Lastname Firstname Company
 
 
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2010 at 5:59pm
Please raise a support ticket as already requested in your duplicate post. We have no other reports of this issue. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dominicparrillo Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2010 at 6:32pm
where do i do a support ticket... also... about this... i think it is on the quickbooks side... i am new to this for client and now reazlie they did alot of this on their computer in quickbooks... i think they mapped in their quickbooks this in reverse... i will do as you said... help me pls
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2010 at 7:45pm
Hi Log into the account used to order the ProductCart licence at :
   https://www.earlyimpact.com/eistore/productcart/pc/Checkout.asp?cmode=1
and you will be able to raise a support ticket from there.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dominicparrillo Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2010 at 8:14pm
Hi... i am new with this client and the other person working it is not avaiulable and left them hanging... the site is ll4g.com how can identify whom we are?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dominicparrillo Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2010 at 8:19pm
one more question.... this cart is using ASP (THE OLD ASP) OR IS IT THE NEW .NET ASP?
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Hamish View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Hamish Quote  Post ReplyReply Direct Link To This Post Posted: 24-March-2010 at 8:20pm
Hi It's classic ASP - Sendinding you a PM about support.
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