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Skips in invoice numbers

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Dayv3 View Drop Down
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    Posted: 23-March-2011 at 12:36am

Hi,

When someone goes through process and then drops off my 3.51 store reserves a
invoice number for that UN-transaction and then generates an new invoice number
for the next sale.  The end result is that I have invoice 3, 4, 6, 7...  Later, my book
keeping people ask me what happened to invoice #5? 

Is there a fix for this?  If not could this issue be addressed in the next version or be
included in a patch or minor update?

Dave
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ProductCart Team

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ProductCart Quote  Post ReplyReply Direct Link To This Post Posted: 23-March-2011 at 12:47am
Hi Dave,

This is not a bug ( so there will not be a "fix"). The behavior you are describing is the result of the way database record IDs are tied to Order Numbers in ProductCart. The ideal solution would be to use a random set of numbers and letters for each Order ID... but it  is not feasible to make this change due to legacy stores.

For more information on Incomplete Orders, please refer to the following articles:

http://www.earlyimpact.com/faqs/afmviewfaq.asp?faqid=290&source=KB
http://wiki.earlyimpact.com/productcart/orders_status
The ProductCart Team

Home of ProductCart shopping cart software
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Dayv3 View Drop Down
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Joined: 07-June-2009
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dayv3 Quote  Post ReplyReply Direct Link To This Post Posted: 23-March-2011 at 1:01am
Hi,

In that case, I would rather have "skips" and know what happened than have random
invoice numbers.

Thanks for getting back to me.

Dave
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