Skips in invoice numbers
Printed From: ProductCart E-Commerce Solutions
Category: ProductCart
Forum Name: Suggestions
Forum Description: ProductCart Suggestions
URL: https://forum.productcart.com/forum_posts.asp?TID=4386
Printed Date: 27-September-2024 at 7:49pm
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Skips in invoice numbers
Posted By: Dayv3
Subject: Skips in invoice numbers
Date Posted: 23-March-2011 at 12:36am
Hi,
When someone goes through process and then drops off my 3.51 store reserves a
invoice number for that UN-transaction and then generates an new invoice number
for the next sale. The end result is that I have invoice 3, 4, 6, 7... Later, my book
keeping people ask me what happened to invoice #5?
Is there a fix for this? If not could this issue be addressed in the next version or be
included in a patch or minor update?
Dave
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Replies:
Posted By: ProductCart
Date Posted: 23-March-2011 at 12:47am
Hi Dave,
This is not a bug ( so there will not be a "fix"). The behavior you are describing is the result of the way database record IDs are tied to Order Numbers in ProductCart. The ideal solution would be to use a random set of numbers and letters for each Order ID... but it is not feasible to make this change due to legacy stores.
For more information on Incomplete Orders, please refer to the following articles:
http://www.earlyimpact.com/faqs/afmviewfaq.asp?faqid=290&source=KB - http://www.earlyimpact.com/faqs/afmviewfaq.asp?faqid=290&source=KB
http://wiki.earlyimpact.com/productcart/orders_status - http://wiki.earlyimpact.com/productcart/orders_status
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The ProductCart Team
Home of ProductCart http://www.productcart.com" rel="nofollow - shopping cart software
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Posted By: Dayv3
Date Posted: 23-March-2011 at 1:01am
Hi,
In that case, I would rather have "skips" and know what happened than have random
invoice numbers.
Thanks for getting back to me.
Dave
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