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Cannot Edit Categories--Getting-Error in modCatb i |
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CakeGal 
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Joined: 11-April-2011 Status: Offline Points: 14 |
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 Topic: Cannot Edit Categories--Getting-Error in modCatb iPosted: 14-June-2011 at 2:06pm |
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I cannot edit any categories--not even just change one letter.
I'm getting the following error. Error in modCatb in Update: ProductCart v4.1a SP 1 but with most updates for SP 2 Anyone have any suggestions? |
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CakeGal
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Posted: 14-June-2011 at 2:06pm |
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The error code is:
Error in modCatb in Update: |
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Greg Dinger
Certified ProductCart Developers 
Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Posted: 14-June-2011 at 2:15pm |
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Do you have any modifications in the site? unaltered code won't break like this, so something is happening that may have been introduced by custom alterations.
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ProductCart
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ProductCart Team Joined: 01-October-2003 Status: Offline Points: 135 |
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Posted: 14-June-2011 at 2:24pm |
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Impossible to troubleshoot with the information you provided:
- What version of ProductCart are you using? - Did you recently make any changes to the file set (e.g. did you recently install any new files)? |
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CakeGal
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Posted: 14-June-2011 at 2:53pm |
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ProductCart v4.1a SP 1 with all updates on the page below except
Mobile Commerce and PayPal http://www.earlyimpact.com/productcart/technical-support.asp#updates |
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Hamish
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Joined: 12-October-2006 Location: United Kingdom Status: Offline Points: 56 |
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Posted: 14-June-2011 at 3:08pm |
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Hi CakeGal,
Please raise a support ticket so we can investigate. As Greg says, the default code cannot break like this, so something is amiss with the files I suspect. |
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Greg Dinger
Certified ProductCart Developers
Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Posted: 14-June-2011 at 3:14pm |
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do you have the correct setting on the "apparel add-on" in the mobile settings? that may be an issue.
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CakeGal
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Posted: 14-June-2011 at 3:16pm |
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Where would I check that?
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Greg Dinger
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Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Posted: 14-June-2011 at 3:27pm |
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Please look at the mobile settings as stated above. There is a checkbox for Apparel. If you have APP installed, it should be checked. Otherwise unchecked.
If that is not the issue, and reversing that flag does not alter the admin behavior, please submit a support request as Hamis suggested. All we can do based on the information provided is guess.
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CakeGal
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Posted: 14-June-2011 at 3:29pm |
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Where do I find "Mobile Settings"?
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