Moving Server to new Server and Plesk |
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Posted: 25-October-2012 at 4:59pm |
Ah yes, that would make a very big difference! I'm surprised you could even get a page to load in that situation!
Glad you figured it out :-)
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dguzman37
Newbie Joined: 07-September-2012 Status: Offline Points: 7 |
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Ok!! I feel like a complete idiot now. I double checked if Parents Path was enabled or not and it was disabled. I turned it on and now everything works with a couple exceptions but no database errors and the connection string works. I don't know how I would have enabled that from within Plesk but since I now have RDP access I found it. Thanks Greg for trying and thanks Sean for the attempt.
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dguzman37
Newbie Joined: 07-September-2012 Status: Offline Points: 7 |
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Ok so I tried commenting out the "on error resume next" lines. For fun I decided to try the connection string with nothing in it and it does the same thing. It doesn't go anywhere and doesn't give any errors.
No errors and nothing being processed.
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If you authentication criteria for the database connection is correct, you might want to check with you host to see if there is a certain port you need to be connecting through.
You might also want to see if you can get an error message on this. To do this, open /includes/opendb.asp and comment out both instances of "on error resume next". Then in /pcadmin/adminv.asp comment it out there too. Don't forget to reverse this when you are done ;-)
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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I think it might be best if you submited a support request at this point Dan. I see the green box you are referring to, and I don't believe that any of us who work with the cart regularly find a need for that step. Someone with a solid working knowledge of the application and database connections should be permitted to access the server and get this done for you.
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dguzman37
Newbie Joined: 07-September-2012 Status: Offline Points: 7 |
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Wow! I don't understand why you can't see it...click connect to database on the right when you first land on the page and scroll a little way down to the light green box with the light bulb in it. ??? Are you going to another page??? Can you tell me what is on the page you reference?
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Once again, you do not run the "initial store setup" stuff when moving a site. Unless I am simply missing something, I see no reference on this page to a step 2 that talks about testing the connection string.
I see that reference on this page:
http://wiki.earlyimpact.com/productcart/activate |
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dguzman37
Newbie Joined: 07-September-2012 Status: Offline Points: 7 |
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I am following the link you sent. It's in highlighted in green with the light bulb. It's in the setup folder. Step 2. I can't get past testing the connection string. I am using IIS7 setup by my IT company and I have RDP access now instead of just plesk but it still just spins, trying to move past step 2 and times out.
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Greg Dinger
Certified ProductCart Developers Joined: 23-September-2006 Location: United States Status: Offline Points: 238 |
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Dan, if you running the installer, you are not performing the correct steps to move the site to another server. You may want to look at the link I provided. Moving away from Godaddy?
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dguzman37
Newbie Joined: 07-September-2012 Status: Offline Points: 7 |
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Sorry I didn't mean activation. It was the steps to install. It was Step 2: Web server Readiness utility.
It never gets to results. It takes forever and then I get a server not responding error. I'm pretty sure the settings are correct and the database is there but I'm not sure why it's not working. Any ideas?
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